
Originally Posted by
|nCuBabE
URGENT HIRING for NETWORK PROCESSING ANALYST (Cebu)
(Central Mindanao, Central Visayas, Eastern Visayas, Northern Mindanao, Western Visayas)
Responsibilities:
Technical troubleshooting and fault isolation techniques must be utilized to isolate and resolve system and customer issues. Coordination of service testing with all involved providers must be performed until the customer’s service is up and working. Handle incoming calls and tickets in a network operations center environment. Emphasis is on technical troubleshooting, customer satisfaction, timely follow-up and resolution of customer issues and requests.
Requirements:
Network Processing Analyst:
Graduate of a 4-5 year course
IP Networking knowledge is required
At least 1 year work experience in a technical or operations position in a telecommunications or BPO company
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Anyone knows unsay level ang Network Processing Analyst?