
Originally Posted by
SPRINGFIELD_XD_40
Dili man ang tulo diri ang issue . if it is the tulo then complain about the tulo to get their attention aron ma fix sa maintenance .
Dili pod ang customer service diri ang issue because if its customer service then , both parties are happy but what happened is only 1 party or none at all ang satisfied .
The real issue here and to let you guys know , the only time ilisan ang food ninyo is when ang incident occured within the kitchen . For example , naay buhok , naay ok-ok , hilaw etc ang food ninyo but kay natuluan man ang food ninyo ug tubig , it should be dealt accordingly also that why man siya ni tulo kung nag start namo ug kaon ? Maybe it was raining na diay kay wala man nabantayan while ga huwat mo sa food ?
Anyways , any kind establishment that happens ang mga incidents like this dont normally replace your food . They can accomodate you with a complimentary deal which is lucky na gani mo mo offer sila ug discount s anext order or free fries mo . Mind you guys naka-an na baya na ang food and hapit na mahurot . What difference does it make if ever man gani reasoning ninyo is what if nabuhian ninyo ang food for take out na because napandol mo , na takilpo mo etc ? It does not make any difference because it happened inside the premises right ?
Dont abuse the notion of the CUSTOMERS are ALWAYS RIGHT . I have been in the FOOD and BEVERAGE INDUSTRY for the last 15 years or so and it doesnt work that way . I am even speaking in behalf sa industry sa US since someone mentioned here about food ilisna dayon kung sa US pa to nahitabo . No they wont for the record .
Now back to the topic ....
I have tried the BEEF / CHICKEN BURRITO , BURGER and FRIES . Its ok , not authentic though in terms of flavor . You dont put lettuce inside your burrito and you use mexican rice if its carne asada or basically BEEF BURRITO . There is no such thing as CHICKEN BURRITO , only in the Philippines lang gyud na . They dont have ROOTBEERS / FLOATS eithr or HORCHATA to compliment their food . Kinda pricey for the location and size of place .