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  1. #1

    Default Chateau de Busay as a wedding reception? think again...


    Mga bro's and sis', this is just to share with you our horrible experience. We have a strong feeling that we were cheated by this establishment. My husband and I were supposed to just let it pass and move on with our lives, but It has been 3 months since our wedding day. I opened up with my husband and told him that I just couldn't get over what happened to us at the reception. How we felt the establishment has cheated us with our food. Not surprised, he's still upset about it too, so i decided to share this. Why keep it to ourselves, when we could help out any couples out there who are also planing to hold events there? or just plainly giving justice to our sullen experience.

    Like any other excited-nuptial-high-couple, we have set Chateau de Busay to be our wedding reception. Despite the warning from our good friend who also had their wedding reception at the same place almost 10 years ago. We were warned against how the establishment manage to hide some of the food for the event at the kitchen. "Ayaw i declare and tanan lechon ninyung gi order" according to our good friend. "If you ordered 2, tell Chateau, you only ordered one, otherwise they will not bring out all the food from the kitchen". They said, "i base ra nila ang food na ilang gi gawas sa buffet table according to the number of guests that they could see". And they may not refill anymore. So with that, we warned our relatives about this, and asked them to help us police the waiters. To our dismay, they still outsmarted us. It is indeed their craft. "If nag bantay mi nila, mas nag bantay sila namo". In our guest list, we invited 150 guest. We paid worth 130 pax only, coz they said, naay buffer na worth 10 pax for that. Also we have included our vendors and suppliers for the event in that 150 pax we have declared. So apil na ang photographers, the 2 bands (one of the bands pa gyud kay daghan kayu ug members kay latin band, they were around 10 to 12 people), the DJ crew, our coordinators etc. So you could imagine our guests were really not many.

    Apparently, the number of guests who showed up were only less that 100 pax. So imagine if 20 are from vendors and suppliers. We only had around 40 guest na guest gyud ang ni show up. We had a lot of empty tables at the reception. But, wala na gi refill among buffet, among wine nga gi dala, they opened them from outside the reception and brought us wine glasses filled with wine, wa pod mi naka monitor na if gi hurot nila among wine or if they were keeping some. nag buy mi ug wine from outside with our own name and decoration on the sticker each bottle. the 2 lechon we ordered from Alejos, wa na mo gawas ang mga ulo. One of my cousins saw the waiters taking the food containers with some contents still in it- outside the hall going to the kitchen and returned to the reception empty handed. When we asked them asa na ang mga sobra na lechon, they said the band members daw consumed them all. Also, ang nabilin sa among food kay sabaw nlng ug almost nothing. Imagine worth 150 pax na food na hurot lang when ang guest ni show up barely reached 100 pax? asa man ang worth 50 pax or even more na food? We confronted them the following day kay ang na dala namo na food that night kay mura rami ug na tagaan ug sobra na food from some party we attended. Victor ( the manager) could not even look at me and referred me to the guy who was assigned that night ug sa kusinero pod whom i confronted and was reasoning out his best na ila gyud gi gawas tanan food.

    My husband and I were so saddened ,and that experience really left a bad taste in our mouth. What's unfortunate was, it was our wedding day! And every time we watched our videos or even look at the pictures, we cringed cause we really feel cheated. We can't forget it! How could they take advantage of us like that? When the bulk of our expenses for the whole wedding went to the food itself - but we were cheated by the establishment.

  2. #2
    C.I.A. jesse5648's Avatar
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    Default Re: Chateau de Busay as a wedding reception? think again...

    if you have the proof maam, i guess naay legal actions ani

  3. #3

    Default Re: Chateau de Busay as a wedding reception? think again...

    naa gyud uban staff nga SOP na nila manguha ug food sa mga events...

  4. #4

    Default Re: Chateau de Busay as a wedding reception? think again...

    Mao ni ingon nga mas maau nalang ta ddto nalang mo sa inyong balay nag pa cater.. (if you have a nice lawn in the house).. in that way.. maka save pa mo (sa venue nlang daan)...

    Its not Chateau doing this.. its a prevalent thing among other hotels here man (gawas sa mga 5 star ones)

  5. #5

    Default Re: Chateau de Busay as a wedding reception? think again...

    ahaka noh... mangadto raba mi karn sat. attend kasal... i'll inform nya my friend...

  6. #6

    Default Re: Chateau de Busay as a wedding reception? think again...

    akong wedding this year din sa hotel e held ako na gingnan daan ang in charge nga ako buotan ko pero kung nibayad kog tarung tarungon podta ug dala..ako na gingnan daan unsa ang mahitabo sa hotel about food sa wine ug kanang uban bisita nga dili mo request unya ga serve ug beers ba ron...sa summitcircle mao podna nahitabo reklamo pod ang gikasal nawala ilang wine din amo table naa sa tomoy din ang uban suppliers nangabot iyang mga sakop busog na ang uban bisita pero naa jud bati pod....mao nga niana ko gusto ko makabalo pila ka waiter mu serve din ako wed solemn no kids at all so walay rason nga ang food dili paigo jud..murag napa judnay sobra diba...when i was engaged before ang owner sa cater moana jud nga dad on ba daw ang sobra or dili..ikaw kung tarungon kag treat moana ka inyuha nalang na e share sa mga waiter...

  7. #7

    Default Re: Chateau de Busay as a wedding reception? think again...

    mao ba? haskang... naa rba unta ko plano.. may rasad nabasahan ko ni dayon...

  8. #8

    Default Re: Chateau de Busay as a wedding reception? think again...

    ad2 palang mo sa talamban leisure center... dile pamo mag mahay

  9. #9

    Default Re: Chateau de Busay as a wedding reception? think again...

    hala thanks for sharing karon pa ko kabalo...ako wedding sa ako friend kay karong month end na ...sa chateau pud...
    Last edited by ate girl; 03-12-2012 at 12:55 PM.

  10. #10

    Default Re: Chateau de Busay as a wedding reception? think again...

    basin ang mga waiters ang mo tira atong mga pagkaon.

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