Overseas Call Centers Target Of Anti-Outsourcing Bill

[digitalsuperman]

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a big portion of our workforce comes from BPOs, what would happen to our economy when this happens .... to those people who depend on this industry.

and i wonder if those companies in the US could keep their company afloat if they don't do outsourcing

i think most bpo's will still be there.but chances are, US Clients will lessen.but fortunately, EU markets are opening. but with the pending financial crisis of the EU. this would really be bad. i do hope nga pang show rani nila for the comming elections. bpo's in our country has been feeding a lot of families and giving jobs.

[cyraxx]

most people here seems to define bpo = call center
Call center is just one of of the many BPOs. like 1 out of 15. I agree that The majority of people are call center agents. But Generalizing That BPO is in trouble is misinformation.

[digitalsuperman]

'US is not the only BPO market'

MANILA, Philippines - Filipino business-process outsourcing (BPO) workers facing displacement in case the US Congress passes a bill that keeps American companies from farming out noncore operations overseas, have wider job opportunities because of their sound education and skills in spoken English.

Lawrence Jeff Johnson, International Labor Organization (ILO) director to the Philippines, noted that while there are other countries that have set up outsourcing companies in the country, there is now an increasing number of Philippine BPO players servicing other parts of Asia.

“The Philippines is in a unique position with its widely educated labor force that continues to grow. I don’t believe that US is the only BPO market,” Johnson said in an interview at the launch of ILO-Department of Labor and Employment’s (DOLE) Knowledge Center and the DOLE in Manila.

Instead, Johnson said the Philippine government should use the US legislative measure to refocus on generating jobs for highly skilled Filipino workers working in the BPO, mostly in customer service, that may be initially displaced.

Johnson said the US legislative measure to stop outsourcing is only part of addressing its own financial and economic woes but would not lead to regulating new job markets for Filipinos.

US House Bill 3596, or the “Call Centers and Consumers Protection Bill” encourages American companies to farm out their noncore business within the US, a practice known as “insourcing,” and penalizes those giving jobs overseas.

There are around 600,000 BPO employees in the Philippines. The country is considered to be the second top destination of outsourcing jobs, next to India. The Philippines is targeting 1.6 million BPO workers in 2016.

On the ILO-DOLE knowledge center, Johnson explained it was designed to fill in the knowledge gap of Filipinos on labor issues, considering that ILO has a wide range of statistics, research materials, operational and policy tools, market information and analysis.

“We are willing and eager to reach out to our constituents, the government through DOLE, employers and workers’ organizations as well as to students and faculty in the academia,” said Johnson.

Around the world are students “who do not have a clear understanding of the most basic concepts, definitions and policies to help recognize and address challenges in the world of work,” he added.

[slakker]

good luck to the bpo's. hopefully they will still thrive even if this bill is passed in the u.s.

[fruitella]

hala!! this is honestly a very sad news. dghan jd mawagtangan trabaho unsaon nalang tu naa mga pamilya.. its more fun the philippines jd ta ani!!

[cyraxx]

good luck to the bpo's. hopefully they will still thrive even if this bill is passed in the u.s.

Yeah Our BPO is tripling its sales and is expected to increase 6 times this year. Call center is not BPO in general. US isnt the center of the world. Even with US moves against call center BPO like us arent affected. BPO - Business process outsourcing. It doesnt say "call center"

[AlbertCruz]

at least PeNoy cant also blame GMA if jobs are lost. I mean, if GMA didn't bring BPO jobs in the first place then no one will get fired

[emailroy2002]

daghan ma wadan og jobs ani.. wa nay I.T park!

[emailroy2002]

balik tas pagaling og mais ani!

[masakiton]

Yeah Our BPO is tripling its sales and is expected to increase 6 times this year. Call center is not BPO in general. US isnt the center of the world. Even with US moves against call center BPO like us arent affected. BPO - Business process outsourcing. It doesnt say "call center"

dakong sakto
naa ko na basahan isa ka post sa yahoo US...
ingong to nag post nga ang callcenter daw is a new/young industry.. dili daw na ang dako ug impact
sa manufacturing/production (factories) daw daghan Americans affected ... ang mga factories ug production plants kai daghan gi employ ug naniguwang na sa trabaho