Teleperformance Cebu is opening soon!

[ketan]

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Oh I'm sorry, you wont be removed because TP will protect you first. When was the client visit? And when was the update in CSP? When were you monitored? I hope there is no disconnect.

THEY CALL IT PROGRESSIVE CORRECTIVE ACTION.

Can someone explain to me what those words in bold red mean? I can't seem to process it in my system, is it in the dictionary? Is it just me or there is something really wrong with the sentence?

[ketan]

DSL ra diay imong hibaw-an nga pwede gamitan ug word nga disconnect? Hastang gara-a...

dili na lang ko makig lalis nimo Sir..I'm only good with , not a FRUSTRATED LAWYER like all those Newbies ...ga nosebleed na gani ko ninyo naa pud mga Newbie mag pa sweto pud kaayo

[ketan]

If you read my earlier posts, I'm with AT&T from another company. I think we also have CSP?

Ok so I guess we should try using your direct questions to our customers and see what happens to our QAs? - You're QA will fail if your QA Analysts think like you.

Okay, lets put it this way then to make it clear..

Agent: Thank you for calling AT&T, my name is _______________. What's your mobile number?
Cust: xxx-xxx-xxxx
Agent: What's your name?
Cust: Supercalifragilistic Stupid
Agent: How are you?
Cust: Fine

Yes our QA will fail us because we failed in the RESPECT part.

and BTW, QA Analyst? sounds family? hahahaha....redundant right?

"You're QA will fail if your QA Analysts think like you" or "Your QA will fail you if your QA thinkS like you" ??
Check your grammar SIR, mura bya tag maestro mu correction sa uban nya ing ani atong grammar? What a shame.

[ketan]

Aw kabalo na man diay ka daan nga naa na sa contract, nagyawyaw pa ka... How did you know nga mao ra ni nga center and account ang gachange ug sched every week. Have you been to other centers, for you to sound so sure? nagpataka na pud mug tuplok.

I know one fact, this is the only center nga puro reklamador ang mga "AHENTE". Or should I say "LIMA" ra man diay sila diri gabalik balik.

Naa man pud ning-ani nga mga rants sa among kompanya, pero ang mga ahente igo ra man sila rants unya ug maexplainan and nasatisfy sila, muhilom naman.

Kamalas sad sa TP nga ntunungan silag mga tawo nga ISUG RA SA MGA BLOGS.
As if they were perfect themselves. Tried to use Cebuano's pride in vain. Oh c'mon, unsay makisawsaw gud?

DAWATA NA LANG NINYO NGA NA-STOCK UP NA MO SA TP BECAUSE OF YOUR STUPIDITY.

BOTTOMLINE, IT WAS YOUR DECISION TO APPLY. YOU WISH YOU WERE SMARTER. OR SHOULD I SAY YOU NEVER WILL.

"I know one fact, this is the only center nga puro reklamador ang mga "AHENTE". Or should I say "LIMA" ra man diay sila diri gabalik balik."

throwing this back to you "Have you been to other centers, for you to sound so sure? nagpataka na pud mug tuplok."

"Kamalas sad sa TP nga ntunungan silag mga tawo nga ISUG RA SA MGA BLOGS."

Are you sure of this? If you want I can meet you anywhere anytime outside TP. Wanna give it a try?

DAWATA NA LANG NINYO NGA NA-STOCK UP NA MO SA TP BECAUSE OF YOUR STUPIDITY.

na STOCK-UP mi? unsa mi kinarton nga grocery? If STUPID mi unsa na lang kaha ka? RETARD?

[ketan]

nahadlok ka sa mga newbies?ka-pathetic ba uy!

O nahadlok jud ko ninyo...That is why if okay nimo, sabota imong mga kauban Newbie and let me know if ready namo mu meet nako outside TP.. kanang dili na matawag office premises bah. And we settle our scores there..okay?

[ketan]

Based on all the accusations and facts about the pay of teleperformance, Lemme help you guys figure out the pay.

14,000 basic pay is divided into an average of 174 working hours per month.
This comes out at 80.46/hour

Since AGENTS of teleperformance are paid on an HOURLY basis, using the 174 hours as basis is IMPORTANT in calculating the pay.

How the hell did they derive 174 hours?
Answer :

According to LAW, there are 261 working days in a CALENDAR YEAR, this excludes the weekends and the declared holidays.

FORMULA : 261 / 12 = 21.75 AVERAGE working days/month
: 21.75 x 8 hours = 174 working hours / month

Going back to the computation of the pay.

14,000 Basic Pay divided by 174 hours = 80.46/hour
2,000 Experience Premium divided by 174 hours = 11.49/hour

Using NOVEMBER 2011 as an example to calculate the pay of an EXPERIENCE AGENT...

GIVEN that the shift is 9pm - 6am Tue - Sat shift

1st half pay-out :

TOTAL WORK HOURS : 83 hours

Basic Pay : 88 * 80.46 = 7,080.48
Exp. Premium = 88*11.49 = 1,011.12
TOTAL 1st pay out = 8,091.6

2nd half pay-out
TOTAL WORK HOURS : 96 hours

Basic Pay : 96 * 80.46 = 7,724.16
Exp. Premium = 96 * 11.49 = 1,103.04
TOTAL 2nd Pay out = 8,827.20
TOTAL PAY OUT for NOV = 16,918.8/**/ SUBJECT TO TAX, SSS, Philhealth and Pag-ibig


The reason why there are a lot of people being stupid enough to complain to a BLOG rather than being professional enough to talk to someone who can make them understand is their lack of understanding and IGNORANCE!

This blog is becoming toxic, and the problem is that employees not only with TP would love to complain and whine... than to just get to the point and confront their own managers for explanation.

Toxic? Yes it is for TP because slowly na buking naman ilang style...

[ketan]

Forward? I think this is worldwide web so Manila can just copy paste the URL address then boom!

Well, this news came from the person himself/herself. He/She was from recruitment but now He/She is given a different task.

[ketan]

Then leave to satisfy your need for attention.

A person who seeks closure to end his/her misery will end it ASAP, if they he really wants to. He ends it and closes the issue in a manner of silence and forgetting about it.

Why keep on airing your concern to a BLOG who is not even a TP management blog?

You need help? You need enlightenment? You need attention - Your HR Department is there to help you, they are the neutral people of every company.

It is so childish to be whining and then keep on whining about a company that you are still with! - delicadesa na lang unta bah!

You are becoming so UNPROFESSIONAL, and you are demanding for a high pay with what stats can you show that you deserve to be paid high man ba? Gikan kag CVG? Gikan kag PS? Gikan kag JP Morgan? Diin man ka gikan ba? - Question? Nganong wala naman ka didto na nakabasa naman ka sa imong contratra pag Job Offer nimo sa TP!

Karon musulti kag sugarcoating? Nakasugar coat ba imong 14,000 na JOB OFFER before ka gipapirma? Unsaon gud tawn pag sugar coat anang contrata na LEGAL DOCUMENT man na!

So again, ako pa nimo.. ug wa ka nahimuot... wa ka nalipay... RESIGN.. ay nag sigeg pagarpar diri sa Blog unya nagsige paman diay kag "Thank you for calling ATT" diha!

Wala man gud ko ana mga companyaha gud, so ayaw pag sweto2x dha ha? nanginabuhi man kog ako2x gud munit ba ron ug basura....so pag open sa TP ni try ko gud basin nindot. ug nanghinaot tawn nga naay career diri. ug ni explain nako ngano ni pirma ko sa previous pages basaha lang kahibaw man kaha ka mu basa? RESIGN? Dili pud ra ba sayon mag kuha na pud ug NBI karon sa? ug brayt pud ka kahibaw ka nga dili dali2x mag resign kay mag andam man jud na, abtik ra ba mu hold dayon sa sweldo ning companyaha nya tablahon dayon sa training bond..wala na. so dapat strategy daan before resign. ok?

[porzdude]

so unsa mn jd n ang TP??

bati

nindot

gnhn bya unta ko ani ky duol sa KK...heheheheh

[ketan]

IF IT WASNT BECAUSE OF THIS And now your management already have an idea that this is how unprofessional SOME PEOPLE from Cebu is...

wa man ko kasabot ani nga comment oi...hmmmm...again is it just me?? or everyone also noticed?