It's a necessary evil at the moment IMO. Though it's unfortunate that it's making automatons out of our potential-filled youth and reinforces the stereotype that one's English-speaking skill is a good measure of one's status in society, automatons and glorified secretaries are way better than jobless freeloaders. Until the Philippines can provide better options for our fresh graduates, we'll continue to be a nation callboys and callgirls.
I do agree na something has to change though. And that something should start with education and culture. Kini man gud ang education system ug atong cultura sigeg ibahog sa mga bata na mas maayo jud ang mga white-collar jobs, bahalag secretary for life, basta aircon ang opisina. We have to change that. Daghan kaayo options outside the office, though unfortunately pud ang ato government wala gigaan ug maayo na incentive ang mga bata to take such courses.