QUALFON Dumaguete

[chuckie]

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pilay starting pay sa Q dumaguete? gnhan ta ko muaply.

[facebook]

wa ko nadayon ani bro... ni balhin ko sa cebu branch and unfortunately, got a lot of bad experiences especially on my first day of taking calls...

Ask lang ko mga bros and sis, pwede ba nga mobalik did2 bisag ni awol ko sa ilang cebu branch? I think lahi man gud ilang management... I know they're different because pag apply nko sa cebu branch kay nibalik man ko sa sugod... Hope pwede kay ad2 nlang ko... hehehe.. mas lindot sa dumaguete kaysa cebu...

if management lang same ra gihapon na,... ang naka lain lang ang mga managers diha.. taga diha gyud pero naay gamay nga taga cebu sad..

[GOthique]

always ra ba me maka receive invalid transfer from Q DMG..naka escalate nako ug agents kay d mada..I hope tarongOn pud ang training...kay ok lang if ma happen once...almost every shift daghan kaau invalid transfers..sigh*..ma init nalang ang ulo sa mga agents from my dept. I hope ok ang management diha

[Butitor]

Kumusta na dagway QDGTE worthit bang muapply usob?hehe

[johnmarwel]

I'm planning to apply sa qualfon duma...bahalg ni awol ko sa cebu branch.. hehee.. I would prefer nga adto dumaguete kaysa anhi sa cebu kay mas peaceful akong utok then i know nga ma makat on jud ko ug barog did2 ug akoa... hope naa clay hiring...

[tsarlen]

Hi Q dmgt......... Ask lang ko naunsa di dra?? Mao mn gud daw reason sa amo work on day off ug early log in, ky down daw inyo system? True ni

[handsoff241]

When I was with Qualfon, I was working with the email department. Customers would send complain emails about reps not able to communicate in English properly. When I check the last agents (or the trending list of agents), it was from Dumaguete.

I hope it no longer happens.

[Butitor]

A second Qualfon site will soon rise in Dumaguete.

[optional]

Hi Q dmgt......... Ask lang ko naunsa di dra?? Mao mn gud daw reason sa amo work on day off ug early log in, ky down daw inyo system? True ni

i dont think naa sa among center ang problem. coz among mga agents gipa-work on day off man sad... and wa koy nabalitaan nga nk-encounter among center og any problem.

When I was with Qualfon, I was working with the email department. Customers would send complain emails about reps not able to communicate in English properly. When I check the last agents (or the trending list of agents), it was from Dumaguete.

I hope it no longer happens.

i was also in the e-mail department before. and what ive noticed is that most of your kana agents do not know how to address customers' issue. template ra intawon ilang gn-send, wa jd lamang g-personalize. mao mg-cge cla e-mail balik. with regard to problems with communication, I admit dghan jd sa among center ang affected ani, mao makalibog nganu gpang-accept cla. but lately ive noticed nga medyo higpit na sad ang HR, dghan kong amigo nga medyo gipit sa english and wala gdawat. guol sad ko kay ako mansad ang ng-recommend nila.

[handsoff241]

1. i was also in the e-mail department before. and what ive noticed is that most of your kana agents do not know how to address customers' issue. template ra intawon ilang gn-send, wa jd lamang g-personalize. mao mg-cge cla e-mail balik.

2. with regard to problems with communication, I admit dghan jd sa among center ang affected ani, mao makalibog nganu gpang-accept cla. but lately ive noticed nga medyo higpit na sad ang HR, dghan kong amigo nga medyo gipit sa english and wala gdawat. guol sad ko kay ako mansad ang ng-recommend nila.

1. There are guidelines to follow on what to do and what to respond to the emails. The templates are there for easy and fast processing of email responses. I'm sure you are aware that we(as Kana agents) are not suppose to rely on the template but rather use for ease of typing.

2. Are you referring to Cebu or Dumaguete?

Thank you for calling Mitoy's Lechon, 1/4 imu sir?