PLDT CSR handle irate subscriber ng PLDT listen to this..

[dexterdal]

hahahahaha, ana man pud ko mag yawyaw basta mo down akong connection dri sa balay. hahahhahaha

[chitgoks]

I see. Sa una pagdungog nimo mura jud siya nagmura sa CSR pro kung paminawon nimo pagmaayo wla man. Di ba dapat sa CSR good communication skill man og sayop sad sa CSR wla na siya kacontrol sa iya emotion tungod cguro sa kaduka na.. Dli na man gud mogana imo utok kung katulgon na kaayo ka..

mao lagi, d jud ko angayan ma csr hehehe kay kung awayon ko sa customer mosukol ra ba jud ko wa koy paki hehehe. still, it's not an excuse sa csr na side if wa niya ma control ang emotion. d jud siya pwede ma csr if ing ana pero kaluoy sad tawn nya naunsa na kaha to siya.. na penalize sad kaha ang tech people sa pldt for spreading this one. hehehe

[SPRINGFIELD_XD_40]

Puk* ng Ina ng client niya lolz . Bogo ang client ... he wants a DSL connection for the purpose of using its capabilities to make calls to the US for free courtesy of iFREEDOM . He should have used the regular phone card if he can afford to pay the monthly fees of a DSL connection . The CSR already explained to him that there is a SOFTWARE UPGRADE or MAINTENANCE thus making the system down . If thats how important the PHONE CALL is supposed to be , drop all bullcrap and set priorities and make that phone call happen and not blame the CSR for not making it happen , CSR and TECH are 2 rorally different work force . The lady cried literally , RAUL on the otherhand is the BITCH hahahaha .

[irangejuice]

lol the guy was an ass and the girl was a dumbass.

[irangejuice]

hass-el. lol who taught that dude english?

[dexterdal]

lol the guy was an ass and the girl was a dumbass.

hahahahahaha

[LytSlpr]

the "joys and fulfillment" of callcenter work.

[digitalsuperman]

lol the guy was an ass and the girl was a dumbass.

hahahhaa..thats the right way to put it..

[darkraven]

na luoy jud ko sa gurl...

the company must have brief thier tech support nga naa jud customers nga ing-ana. ang sayop lang niya, bisan mamalikas ang customer, dili jud ta siya mo balos og pamalikas.

sa side sad sa customer. he has all the right nga maglagot is the services he is paying is not meet. pero not to the point sad nga e-downgrade nimo and representative sa company.

both parties naay sayop. mas luoy lang jud ang gurl kay she feels downgraded sa gibuhat sa customer.

[dexterdal]

na luoy jud ko sa gurl...

the company must have brief thier tech support nga naa jud customers nga ing-ana. ang sayop lang niya, bisan mamalikas ang customer, dili jud ta siya mo balos og pamalikas.

sa side sad sa customer. he has all the right nga maglagot is the services he is paying is not meet. pero not to the point sad nga e-downgrade nimo and representative sa company.

both parties naay sayop. mas luoy lang jud ang gurl kay she feels downgraded sa gibuhat sa customer.

naa ba kay dsl sa balay? suwayi kung naa kay dsl sa balay cguro ang imong reaction same sa katong customer, kung wala kay connection for 2 days... tan-awon nato kung d ba ka mosuko.