AVONS ill-mannered staffs...PLEASE READ!!!

[nitwit]

---

UPDATE NAPOD GUYS, HERE'S A COPY of the email i received from the OIC of one of avon's branch. would you believe they paid themselves my sister's outstanding payment to close the issue? why the he*k would they do that for?now I am really convinced that somethings fishy going on in that branch but they just wanna cover it up!!!

FROM: AVON OIC


Hi Mrs xxxxxx,
I have just talked to our operator regarding your case....to make this case closed and make everyone of us have peace in mind at last THE OPERATOR MS. GLENDA CALVO WILL PAY YOUR SISTER'S AACCOUNT BALANCE, HOPE THIS WILL SATISFIES YOU MADAM.


many thanks ,


MY REPLY:

NO MAAM!!! WE DON'T WANT ANYONE PAYING MY SISTER'S OUTSTANDING BALANCE AS WE ARE HAPPY TO PAY BUT WE WANT SOME ANSWERS! WE WANT THE RECEIPT AND WHOEVER CLAIMED MY SISTER'S TEMPORARY MEMBERSHIP ID!WE WANT THE NAME! I SPOKE WITH MISS MARISSA VILLANUEVA TODAY AND SHE IS REFERRING ME TO THE AREA MANAGER. WE ARE NOT CLOSING THIS CONCERN AS PAYING IS NEVER OUR CONCERN,ITS WHO MADE THE TRANSACTION AND WHO USED MY SISTER'S ACCOUNT TO DO SO. IF YOU MUST KNOW, I RANG YOUR OFFICE NUMBER BUT AGAIN, ANOTHER DISAPPOINTMENT, NO ONE WANTED TO TAKE MY CALL AND A WEE-HIRED JANITRESS HAD NO CHOICE BUT TO PICK UP THE PHONE AND DESPITE I WANNA LEAVE A MESSAGE, SHE REFUSED AS SHE HAD NO IDEA WHAT I WAS TALKING ABOUT. IS THIS REALLY HOW YOU GUYS RUN A BUSINESS THERE? I'M TALKING ABOUT THE JANITRESS DEALING MY CONCERN! I AM WARNING YOU,WE DON'T WANT ANYONE PAYING THAT BALANCE, WE WANT ANSWERS!!!!

AVON'S OIC REPLY:


THIS CASE IS CLOSED,YOUR ACCOUNT HAS BEEN PAID ALREADY.I THINK I DON'T NEED HAVE TO ANSWER ANY OF YOUR QUESTIONS
.DIBA ANG ROOT CAUSE ANI NGA ISSUE IS ANG UTANG SA IMU IGSOON?SO WHAT FOR MAGREKLAMO PA KA,I GUESS DILI MAN KA SIGURO TROUBLE MAKER ,WALA NA SA IMU HITSURA,AND I THINK KASABOT KA BISAYA TAGA BALAMBAN GUD KA. MADAM GRABE JUD KASAMOK IMU GIHATAG NAMU,BASIN WA KA KABALO NOH?MAY NG MA KABALO KA.ANALYSA KUNO TANAN KUNG IMU BA NI ANGAY BA PADAK ON NI NGA ISSUESOBRA RA GURO KA KADATO MADAM KAY WA KA LINGAW,KAMI INTAWN NANGINABUHI LANG NAGSAMOK PA KA.TO THINK DILI MAN NI ISSUE NIMU SA IMU MANI NGA MAGUWANG,MURAG GIKUHAAN NA NIMU KABUOT IMU SISTER.

By the way, i just want to clarify hah? according to my staff ,it is true that your mother was asking a copy of loraines account when she went her alone ,it was saturday may 7 ,she come back w/ your sister on monday ,that is the time i talked to your sister ,it is just once lang that i have talked to your mother and sister, so please mam ayaw pataka storya diha..kay dili ko pala away nga pagkatao so far..i don't know y SL said that it is the oic who told her, we are not close in the first place...cya na imu estoryahon,imu kontra is dili kami...


thanks,



Do you think guys this is how an OIC should treat her customers?is this the best she can do to handle her customer's concerns? to pay it so theres gonna be no questions being asked about this is although this is not the customer's main concern in the first place?WEIRD!

[Fri13th]

You should fight for your right, it's so clear that something fishy is going on as they're really trying so hard to suppress this issue by paying themselves the oustanding amount.

[nitwit]

You should fight for your right, it's so clear that something fishy is going on as they're really trying so hard to suppress this issue by paying themselves the oustanding amount.

I know sir it's very suspicious right? That they will pay my sisters said to be outstanding balance just to close this matter but them paying the balance was never our concern but we want the receipt and find out whoever made the transaction? We even made clear to them that we are happy to pay with no dramas but here's their OIC bad mouthing us

[Fri13th]

It is way too suspicious. Why can't they explain this and that so that you'll be satisfied, in the first place it's part of their responsibility to provide you quality service and satisfaction. And they're really trying to suppress the issue, why not let it all out? Do what you know is right and best for this kind of situation madam, for as long as you're in the right side you're going to win this fight.

[Cory1986]

Omg, this is so samuk.. fight for ur right,ts.. naa man ngali department nga ma complain ni nimo sila. ill mannered jd.. asa namn ang "costumer is always right" nganhi??

[zrach]

Yeah, it seems like they are trying to cover up something. Or they are siding with the "former friend" of yours

[belleinthecity]

Oh thank god finally someone acknowledge my concerns.

UPDATE NAPOD GUYS, HERE'S A COPY of the email i received from the OIC of one of avon's branch. would you believe they paid themselves my sister's outstanding payment to close the issue? why the he*k would they do that for?now I am really convinced that somethings fishy going on in that branch but they just wanna cover it up!!!

FROM: AVON OIC


Hi Mrs xxxxxx,
I have just talked to our operator regarding your case....to make this case closed and make everyone of us have peace in mind at last THE OPERATOR MS. GLENDA CALVO WILL PAY YOUR SISTER'S AACCOUNT BALANCE, HOPE THIS WILL SATISFIES YOU MADAM.


many thanks ,


MY REPLY:

NO MAAM!!! WE DON'T WANT ANYONE PAYING MY SISTER'S OUTSTANDING BALANCE AS WE ARE HAPPY TO PAY BUT WE WANT SOME ANSWERS! WE WANT THE RECEIPT AND WHOEVER CLAIMED MY SISTER'S TEMPORARY MEMBERSHIP ID!WE WANT THE NAME! I SPOKE WITH MISS MARISSA VILLANUEVA TODAY AND SHE IS REFERRING ME TO THE AREA MANAGER. WE ARE NOT CLOSING THIS CONCERN AS PAYING IS NEVER OUR CONCERN,ITS WHO MADE THE TRANSACTION AND WHO USED MY SISTER'S ACCOUNT TO DO SO. IF YOU MUST KNOW, I RANG YOUR OFFICE NUMBER BUT AGAIN, ANOTHER DISAPPOINTMENT, NO ONE WANTED TO TAKE MY CALL AND A WEE-HIRED JANITRESS HAD NO CHOICE BUT TO PICK UP THE PHONE AND DESPITE I WANNA LEAVE A MESSAGE, SHE REFUSED AS SHE HAD NO IDEA WHAT I WAS TALKING ABOUT. IS THIS REALLY HOW YOU GUYS RUN A BUSINESS THERE? I'M TALKING ABOUT THE JANITRESS DEALING MY CONCERN! I AM WARNING YOU,WE DON'T WANT ANYONE PAYING THAT BALANCE, WE WANT ANSWERS!!!!

AVON'S OIC REPLY:


THIS CASE IS CLOSED,YOUR ACCOUNT HAS BEEN PAID ALREADY.I THINK I DON'T NEED HAVE TO ANSWER ANY OF YOUR QUESTIONS
.DIBA ANG ROOT CAUSE ANI NGA ISSUE IS ANG UTANG SA IMU IGSOON?SO WHAT FOR MAGREKLAMO PA KA,I GUESS DILI MAN KA SIGURO TROUBLE MAKER ,WALA NA SA IMU HITSURA,AND I THINK KASABOT KA BISAYA TAGA BALAMBAN GUD KA. MADAM GRABE JUD KASAMOK IMU GIHATAG NAMU,BASIN WA KA KABALO NOH?MAY NG MA KABALO KA.ANALYSA KUNO TANAN KUNG IMU BA NI ANGAY BA PADAK ON NI NGA ISSUESOBRA RA GURO KA KADATO MADAM KAY WA KA LINGAW,KAMI INTAWN NANGINABUHI LANG NAGSAMOK PA KA.TO THINK DILI MAN NI ISSUE NIMU SA IMU MANI NGA MAGUWANG,MURAG GIKUHAAN NA NIMU KABUOT IMU SISTER.

By the way, i just want to clarify hah? according to my staff ,it is true that your mother was asking a copy of loraines account when she went her alone ,it was saturday may 7 ,she come back w/ your sister on monday ,that is the time i talked to your sister ,it is just once lang that i have talked to your mother and sister, so please mam ayaw pataka storya diha..kay dili ko pala away nga pagkatao so far..i don't know y SL said that it is the oic who told her, we are not close in the first place...cya na imu estoryahon,imu kontra is dili kami...


thanks,



Do you think guys this is how an OIC should treat her customers?is this the best she can do to handle her customer's concerns? to pay it so theres gonna be no questions being asked about this is although this is not the customer's main concern in the first place?WEIRD!

This is a very disturbing email.
Can you pm me the branch that the OIC is in-charge? I know the staff kasi, esp. the OIC's. And none that I know of are like this. Kindly msg me asap so we can get to the bottom of this

[tatajhun]

kana kung nibayad naman lang gani ka why not ask for a receipt? atomatik naman cguro na...hehe...

[gobordzzz]

what kind of OIC is that!....

stand up for your right sis!...

pagka-bastos ba ana niya ui...

asa ni nga branch sis?
epost pod ang name ana OIC diri...

kaulaw lang na siya ui....

[gobordzzz]

hope nga dili ingon ang uban nga branch sa AVON....