CELLPOD, selling low quality phones!

[darklight]

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I bought an E71, from the said store, last June 4, 2010. In less than 24 hours of using the phone I noticed that some applications would fail to open. I visited the store on the next day to consult for my phone, and they diagnosed that the provided memory card was defective.

When I got home and charged my phone, I noticed that the phone would overheat, and same situation would occur even on normal operations of texting or browsing the web. I returned to the store that Monday (June 7, 2010) and asked for a phone replacement, but they did not honor my claim. Their reason was that it has already passed their 3 days replacement period. I was surprised with their explanation since they had included the day when I bought the phone in the counting of three days, and considering that I had bought the phone at around 8pm which means that the 3 day would be at 8pm on that day (I had a deficit in hours). Instead they asked me to go to nokia care.

After Nokia has updated the firmware of my device, I'm now facing another problem, the phone would often hang up even when im just texting. Worst, it would suddenly restart itself even on normal operations. I tried to reflash the firmware myself using the software provided on their website but same problem occurs. A few days ago a friend informed me that Cellpod has a lot of complaints even before due to the quality of their phones. I checked my phone and their was not even an NTC sticker attached (Is'nt it that the sticker compulsory).

[sercor::jhumzki]

mao nay saup nimo kay wala ka ni check sa NTC sticker pwedi ra na makaso like my brother diha sya nipalit kanang gawas sa SM. aw nakaso gihitagan og tarong nga phone akong bro

[Monster23]

Kiha bro.

[darklight]

mao nay saup nimo kay wala ka ni check sa NTC sticker pwedi ra na makaso like my brother diha sya nipalit kanang gawas sa SM. aw nakaso gihitagan og tarong nga phone akong bro

how did he do it? mao sad bitaw ako plano run...

[Monster23]

Go to (I forgot the company. It deals with the NTC something. )

I think it's in your previous thread, someone said it.

[yobicap]

im also a victim sa celpod, brand new man unta ako gepalet. igo rako kaabot sa balay guba dayon
pagbalik nko pra ako e-reklamo unsaon dugay kaayo ko geatiman ug daghan pud sila pasangel kay wa pa daw muabot ila technician it was around 2pm(2days nko cge balik). ak ge-ule ako fon kay ingun sila ila ra daw ilisan, but ni insist jud ko kay gaduda nko sa ila modus.

[6300black]

sus faet! i.kiha na bro oi. may ana ip.close na nga store wai au service very poor!!!

[Monster23]

im also a victim sa celpod, brand new man unta ako gepalet. igo rako kaabot sa balay guba dayon
pagbalik nko pra ako e-reklamo unsaon dugay kaayo ko geatiman ug daghan pud sila pasangel kay wa pa daw muabot ila technician it was around 2pm(2days nko cge balik). ak ge-ule ako fon kay ingun sila ila ra daw ilisan, but ni insist jud ko kay gaduda nko sa ila modus.

Paeta gud ana bro, 3 days warranty raman daw sa CELLPOD?

[porbidaman]

Really? i purchased one in SM last March and so far, its still functional. Anyway, thanks for the info.

[EarlZ]

Next time purchase from reputable shops with 7days replacement warranty and a full 12 months service/parts warranty. For sure mas mahal by a few pesos pero peace of mind dili gyud ma bayaran.