to all motorcycle enthusiasts, if your planning to purchase a motorcycle I would not recommend you to get it from Motortrade. Extremely poor customer service. Last May 17, 2010 I purchased my mio scooter sa motortrade jones. I already brought the necessary docs that they needed. They require a co maker so I brought my friend with me as well. The process went smoothly until it came to the point nga I was about to get the unit na. I chose a white mio. Ni kalit lang sila ug ingon nga nahutdan na diay sila ug white color so they asked me to get it sa ila mandaue branch. Eventough I was a little bit frustrated, I just smiled kay excited lagi mu kuha sa akong new scooter.
So everything was discussed as far as the terms of payment, policies, etc.. They informed me nga ang registration and plate number kay makuha 3 weeks to 1 month after I got the unit and so i waited. By the third week I called up and ask if naa na ang rehistro and plate. They informed me nga gi process pa daw. I decided to wait until I pay my first installment thinking nga makuha na jud nako ang rehistro and plate number for sure. To my dismay, still in process pa ghapn. They gave me a number to their liason officer mao daw i contact to follow up on it. I called the number pero d mu tubag. I jst texted den same ra ghapn ang reply. Up to now, wla ghapn koy balita ug na unsa na akong rehistro.
Nagmahay jud ko nganu did2 ko sa ila ni kuha. they don't value their customers. mka sapot kaayo.