The 8888 number will serve as the hotline for citizen complaints, while 911 will replace the current 117 emergency hotline
MANILA, Philippines – Starting August, a 24-hour hotline for citizen complaints and an emergency hotline will go live in the Philippines, Presidential Communications Secretary Martin Andanar said.
In an interview with the Inquirer, Andanar said the "8888" number will serve as the hotline for citizen complaints, where ordinary Filipinos can call in to report corrupt officials, underperforming government personnel, and unfinished government projects.
Meanwhile, the current 117 emergency hotline will be replaced by a 911 number, which will link to the Nationwide Emergency Response Center.
Andanar said the 911 hotline had proven effective in Davao City to ensure the speedy response of police, firefighters, and medical personnel during emergencies.
He added that President Rodrigo Duterte wanted to replicate the same system all over the country.
On the same day he took his oath as the country's new president, Duterte said he wanted to put up a complaint hotline that would give Filipinos direct access to Malacañang. (READ: Duterte plans to put up '8888' citizen hotline)
The 24-hour service would be manned by officials of the Presidential Action Center (PACE). – Rappler.com
Source: Coming in August: 8888 complaint hotline, 911 for emergencies
Nationwide 911 in the works
It looks like the 911 emergency number may soon be made accessible nationwide, especially now that proponents of privately owned Pure Force and Rescue Corp. has met with incoming president Rodrigo Roa Duterte a week after the national elections.
Pure Force and Rescue Corp. Chief Executive Officer Jojo Soliman disclosed to the Manila Bulletin on May 25, 2016 he presented to Duterte his 2-year-old citizen safety and rescue app which the public can use to report emergencies so the appropriate frontliners can be dispatched immediately to the scene.
“Sumulat ako ng letter sa kanya na itong system [and application] ipapagamit namin sa Pilipinas, free of charge,” Soliman said. “Prinesent namin ‘yung Pure Force [dahil] ‘yung capability natin is national. (I wrote a letter to [Duterte] to offer the Pure Force system and application for use in the Philippines, free of charge…because it is capable of nationwide coverage.)”
He explained to Duterte that by using the application, or by calling landline number 86505, concerned government agencies can view the reported emergencies which appear in the system.
The Philippine National Police, the Metro Manila Development Authority, the Department of Health, 17 local government units, and 14 cities have already partnered with Pure Force. The aforementioned government agencies and units now have access to Pure Force’s system.
Soliman added that in two months, Filipinos abroad can be able to enjoy the same application.
“’Yung [emergency] number ni Mayor [Duterte in Davao] is 911. As soon as maiayos na [with the telecommunication companies] papalitan ko lang ang 86505 to 911.”
In line with this, a bigger one-building data center is currently being put up in Sta. Cruz, Manila.
He, however, stressed that the existence of Pure Force is not a threat to private rescuers and companies that offer help against disasters.
Soliman said that during the meeting, Duterte told him that: “I cannot sign now as a mayor; I will sign as soon as I sit down [as president]”.
Asked why he is giving this system and application for free to the government, Soliman said as a citizen, he wanted to see the services which the Filipinos deserve to receive.
Source: Nationwide 911 in the works | mb.com.ph | Philippine News