Call Center Bloopers

[adie0525]

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sa email ra man ni..lai lami ang uban..hahaha

[shimiyu]

Customer: I have problems printing in red…
tech support: Do you have a color printer?
Customer: Aaaah……. ……… ….thank you.

nyahahahaha talk about Pentium 1!

[vladmire]

just a thought:

Customer: I have problems printing in red…
tech support: Do you have a color printer?
Customer: yes
tech support: what is the color of you paper?
Customer: red

[zhen]

....

[Ceb2Ak]

Ok, I am using my wife's account to give you this one. YEARS ago I was call center tech support for Gateway in Kansas City Missouri. This one actually got me fired from my job.

Self : Good evening and thank you for calling Gateway Tech support my name is Sean how can I help you?
Female Customer : I was using my computer, and all of a sudden it shut off and won't turn back on.
(After account verification we continued.)

Self : Ma'am I see that you only recently purchased your computer correct?
Customer : Yes I picked it up 3 days ago.
Self : Ok Ma'am what were you doing when the computer shut off?
Customer : I was in a chat room on AOL.
Self : Ok, did you have any other programs running at the same time?
Customer : Yes I was listening to a cd that I put in the thinggy.
Self : Ahem, ok any other programs that you might have had running?
Customer : No I didn't have anything running on my screen.
Self : Ok Ma'am can you look on the front of the computer and tell me if there are any lights on, on it?
Customer : (a few clanking sounds) No there are not any lights on.
Self : Ok, Ma'am, under your desk is there a lot of wires by your feet?
Customer : Yes a lot of them, plugged into a surge protector.
Self : Ma'am is it possible that you might have turned off your surge protector with your feet?
Customer : Hang on I will go get a flash light and check.
Self : (waiting for the customer to return)
Customer : Ok, the surge protector is plugged in, and all the plugs from the computer things are plugged in.
Self : Ma'am why did you have to go get a flash light?
Customer : The power went out in the house and I couldn't see under the desk without a flash light.
Self : (muffled laughter). Ok, Ma'am you seem to have a very serious problem.
Customer : Oh no, and I just got this too.
Self : Ma'am I think what you have is what we call an ID10T error.
Customer : OH, IS that bad?
Self : Yes Ma'am it is very serious.
Customer : What should I do?
Self : Ma'am I recommend that you put the computer back in the box and take it back to the store that you got it from.
Customer : Should I exchange it for another one?
Self : No Ma'am, an ID10T error is an error between the computer chair and the keyboard, and cannot be fixed.
Customer : OH, that is very bad, but what should I do about emails and such?
Self : I recommend that you stick with a type writer.
Customer : I just don't understand all this technology stuff.
Self : Yes Ma'am, and that is why we are here. Thank you for calling, is there anything else I can help you with?
Customer : No, I guess that is it then.
Self : Ok Ma'am you have a nice night when the power comes back on.
Customer : Oh ok I will.
(disconnected)
Self : Laughing uncontrollably.

Supervisor : YOUR FIRED!
Self : Packing my things while laughing. Along with several of my cubicle mates that over heard the conversation.

Apparently I had been picked randomly for Quality Assurance on tech support calls, and was unaware that my supervisor was listening to the whole conversation. Later that evening at home my now former supervisor called me up and took me out for drinks, and we both had a good long laugh about the call, even though I had been let go for it.

Reminder : this is in the late days of the Pentium 1 and early days of the Pentium 2 processors.

[kabuto12]

Tech Agent giving customer support:
Agent: Is the ethernet cord connected...
Cust: Tha Hwhut (with Alabama accent)
Agent: YUNG yellow cord, mheem...
================================================
Agent taking survey:
CS: I was hoping you can take this survey= lestahan nong babayaran namin!!!...
CS: aahhh... yung BILL?!!
================================================
Tech agent: To help you out with your concern, ma'am, let me just pull out my tool here, ok (referring to a computer program used in call centers to address the customer's concerns)?
Customer: Pull out your what now?
================================================
Tech Support: Okay, Bob, just type P on your keyboard?
Customer: What? Could you repeat that?
Tech Support: 'P' on your keyboard, Bob.
Customer: No way. I'm not going to do that.
================================================
Customer: I don't want to talk to you.
Agent: Who do you want to talk to?
Customer: I want to talk to the highest person.
Agent: My supervisor is not available as of the moment sir.
Customer: I said, I want to talk to the highest person.
Agent: Ok, you want to talk to the highest person?
Customer: Yes!
Agent: DO yoU wANT to talk to God or You want to talk to Me?
Customer: $%$*&% , I rather talk to you....
================================================
Agent verifying customer's location:
Agent: That's W - I - S - C - O - N - S - I - N. So, you're from WESKUN-SIN?
Customer: No, it's Wis-con-sin.
Agent: Ah, OK, WES-KUN-SIN. And what's the country, ma'am?
Customer: Country?.. United States... You mean county, right?
Agent: Ah, yes...?


nyahahahahaha!!!!

[yami]

kani dili ni ako, from a friend pero tinuod ni..

Customer: F**k you! what is wrong with you people?! i have been calling for several times already and yet i did not get any action?! F**k you! F**k you!

Agent: Sir, pls Sir, stop f**king me!

hahaha![br]Posted on: January 12, 2008, 10:28:14 AM_________________________________________________

ako ning kauban sa team nga experience.... usa sa pinakaTSAMPION nga irate agent.... ikaduha rmn ko.. hehhee

customer irate) I accidentally upgraded the features on my account.. I dont want the charges on my account
agent: OHHHH!.. you accidentally upgraded it?!.. OHHH IM SO SORRY!... WE accidentally billed your account...

hahahaha!!

[neomorgatory69]

Hahahaha. More please!!

[deity777]

hahahahahaha.. kalingaw.. i have some 'bloopers' from an email.. mind if i post it here??

[Ceb2Ak]

hahahahahaha.. kalingaw.. i have some 'bloopers' from an email.. mind if i post it here??

Cge post daun pra daghan na nya cge ta katawa bah..alegre jud au...