cebu pacific refund for online booking

[waelhi1234]

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mo refund ba kaha ug promotional fare imo na purchase

international ticket to xa nga credit card payment purchased online.. grrrrr cg pa na nako gi follow up ha.. hapit every week nanawag ko

[tewest]

For me lang hap...I did a rebooking on my flight and ang fee kay dako kaayo...international pa jud...so I decided to cancel it...mas ni prefer na lang ko og rebook coz ang fee sa cancellation mas same ra sa akong rebooking fee and I still have a ticket...while sa cancel I cannot get any refund mas mobayad pako additional coz ni sobra ilang charge...sa ako ranang experience...I dont know sa uban...

but most of my frends say mas better i rebook kaysa i pa refund nimo...

[tiny|tin|toys]

Is there really a refund if you cancel cebu pacific online booking

i used to work with a travel agency before. it takes long to get your refund. probably about 3 months or more. nya gamay ra kaayo ilang ihatag kay naay certain fees nga non refundable. Also, they put the blame on the government kay dugay kuno mu issue ug refund sa taxes. FYI lang.

[ronz_rodz]

yah bro naa jud refund pero dugay2x jud. hasol pud kaayo

[waelhi1234]

sa local office nila tale ka ni book adto.. i think there is a refund gyud if online booking kay nakasuwat gud sa website.. makiha ang cebu pacific if mamakak sila. hehhe... pero mao lagi na dugay siguron gyud....

For me lang hap...I did a rebooking on my flight and ang fee kay dako kaayo...international pa jud...so I decided to cancel it...mas ni prefer na lang ko og rebook coz ang fee sa cancellation mas same ra sa akong rebooking fee and I still have a ticket...while sa cancel I cannot get any refund mas mobayad pako additional coz ni sobra ilang charge...sa ako ranang experience...I dont know sa uban...

but most of my frends say mas better i rebook kaysa i pa refund nimo...

[tewest]

sa local office nila tale ka ni book adto.. i think there is a refund gyud if online booking kay nakasuwat gud sa website.. makiha ang cebu pacific if mamakak sila. hehhe... pero mao lagi na dugay siguron gyud....

Hi it was an online booking...dako lang jud kaayo ang fee sa cancellation nila so wala nakoy refund...for international flights the cancellation and rebooking fee is 4000 baht...asa ka ana then akong ticket kay tag 3k baht kapin so wala na lang nako gi refund ako na lang gi rebook gamay ra akong napuno....

[kaytee]

Is there really a refund if you cancel cebu pacific online booking

Hi there,

i just want to help you out with your question. Online bookings can be process for refund but make sure to do that 2 days before your said flight or earlier than that to avoid a much more higher penalties. You can cancel it either on the net or call our hotline to personally cancel it for refund to one of our reservation agents.

since you we're using a credit card. refund will take within 45-60 banking days for us to refund it back to your account but sometimes, delays will occur since this will be handled by our accounting dept. and we will still have to coordinate this to the bank.

you dont have to go to our ticketing office since they only process refund if the ticket was bought thru cash.

i would best suggest that if ever magpabook mo and you have enough resources to pay for it.. why not pay for it thru cash nalang kay out right pa ma uli ang refund.

i admit as well na dugay jud ang refund if you'll be using a credit card and we do apologized for the inconvinience.

hope despite this delays, we will still like to see you all on your future flights with us.

[waelhi1234]

tnx for all the info.. that is very helpful... i suppose naa ka sa ceb pac nagwork.. anyway... if you pay it cash, once you want to cancel, would you mean to say na you will be refunded that same day? what are the charges if any?

Hi there,

i just want to help you out with your question. Online bookings can be process for refund but make sure to do that 2 days before your said flight or earlier than that to avoid a much more higher penalties. You can cancel it either on the net or call our hotline to personally cancel it for refund to one of our reservation agents.

since you we're using a credit card. refund will take within 45-60 banking days for us to refund it back to your account but sometimes, delays will occur since this will be handled by our accounting dept. and we will still have to coordinate this to the bank.

you dont have to go to our ticketing office since they only process refund if the ticket was bought thru cash.

i would best suggest that if ever magpabook mo and you have enough resources to pay for it.. why not pay for it thru cash nalang kay out right pa ma uli ang refund.

i admit as well na dugay jud ang refund if you'll be using a credit card and we do apologized for the inconvinience.

hope despite this delays, we will still like to see you all on your future flights with us.

[tewest]

Here's what i have:

Nagpa-CANCEL ko'g airtickets nga ako gi-online-booked for my Sister's hubby. That was on Dec. 18, 2009.

30 days after... na-refund?!?? hain god tawn...
30 working days... na-refund ?!?? nah! wala jud tawn...
60 working days... na-refund ?!?? dont hold your breathe, kay basin mamatay ka...

...follow-ups... long distance calls to Accounting office at Makati... check with my credit card provider...
..charges? : IDD calling costs, credit card interests...

Ang ila refund system is using Motolite Battery slogan.... "tested na pangmatagalan!"
Pwerting dugaya jud tawn...

To make the very long story short,... nadawat nako ako refund last Sep. 18, 2009

Kamo nalang ihap kung pila na ka-days from the date of cancellation.

Tagam ko oi!


For those who are booking their flights from Cebu Pacific, labi na thru Online Booking, hangtod mahimo, ayaw jud ninyo ipa-cancel. Kung pwede, pa-rebook nalang aron dili ka ma-frustrated!

galibog ko sa date hehehe...please lang check hehehe...

[kaytee]

tnx for all the info.. that is very helpful... i suppose naa ka sa ceb pac nagwork.. anyway... if you pay it cash, once you want to cancel, would you mean to say na you will be refunded that same day? what are the charges if any?

pm'ed you already ^_^