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  1. #241
    Junior Member boj's Avatar
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    Default Re: Is TeleTech For U???


    haha trainer nnyo si colleen? hehehe yep buutan na bro...

  2. #242

    Default Re: Is TeleTech For U???

    i ws w teletech b4 for a year and a half very good company to work with the best parehas sila sa etel,,training tops, in fact like if you suck on the eval exams on client specifics they at least giv u a chance to make gud and pass by giving u a removal exam... coz they do not really depend on test results but rather on the resiliency and initiative to work as an agent i dont know if dennis is still site director he is very cool and Jenna ops , is friendly ..Ace trainor Mark Reinoso is the Best here along w Ms Joy and Andrew thse guys are from DLSU and have been to the US.

    but i guess tingali nausab na ila policy ako taym iwas from Roxas then Ceb di pa man mi strict..really as in ..bad thing korek na no free drinks unlike us w etel tagbaw lumos ka sa coffee choco og iced tea..free massage pa

  3. #243

    Default Re: Is TeleTech For U???

    Quote Originally Posted by dragonfish30
    GUYS... TELETECH CEBU IS A DISASTER .... HERE ARE SOME REASONS WHY YOU SHOULD NOT JOIN THE COMPANY:

    PAYROLL ISSUES - pay is always wrong and is very confusing. Pay slips are always late and hard to dispute. The dispute process takes 1 month to 2 months
    Unaccomodating HR staff
    No open door policy
    Power tripping Management - Example - Jeff Garcia - ACE trainer scolds CSR's infront of other CSR - attitude tolerated
    They only have free water - no coffee or juice
    Performance incentive really sucks
    Politcal environment is really worse - SOM are really assholes Jenna Cambay and Myenne Sy - to prove my point 2 Site Directors left the company in a span of one year because of the terrible political environment
    Worst - they have no development plan in place for your development - no step by step upper levels as a CSR for you to progress...
    Very harsh implementation of the Code of Conduct
    No room for error - one strike policy enforced

    hambugero gud ana named jeff garcia asa na man c andrew mas ok pa to cya is mark reinoso still there gud thing transfer ko og work oi..kami una malmal sa billiard table there and the showers too..

  4. #244

    Default Re: Is TeleTech For U???

    Quote Originally Posted by drknyt
    i ws w teletech b4 for a year and a half very good company to work with the best parehas sila sa etel,,training tops, in fact like if you suck on the eval exams on client specifics they at least giv u a chance to make gud and pass by giving u a removal exam... coz they do not really depend on test results but rather on the resiliency and initiative to work as an agent i dont know if dennis is still site director he is very cool and Jenna ops , is friendly ..Ace trainor Mark Reinoso is the Best here along w Ms Joy and Andrew thse guys are from DLSU and have been to the US.

    but i guess tingali nausab na ila policy ako taym iwas from Roxas then Ceb di pa man mi strict..really as in ..bad thing korek na no free drinks unlike us w etel tagbaw lumos ka sa coffee choco og iced tea..free massage pa
    thanks for mentioning me.. hehehehehehe...
    i've been with this company for almost 4years now and so far so good... promotion wise grabe ang room for career growth 'cause TeleTech is the fastest growing BPO...10 sites na ang TTECH diri Pinas... and everyone is capable para ma relocate and ma-promote

    and another thing..dili harsh ang training...we always give chances sa mga trainees namu...and we even give consideration sa mga lates and absences...

    ok man so far....

  5. #245

    Default Re: Is TeleTech For U???

    Quote Originally Posted by boj
    haha trainer nnyo si colleen? hehehe yep buutan na bro...
    buotan si coleen. thanks if u think so...hahaha.

  6. #246

    Default Re: Is TeleTech For U???

    Quote Originally Posted by lunateec22
    As of now, dili sako motuo ana. Sulayan sa nako this few months if ing-ana ba jud ang TeleTech.

    So far, training pa ko ron for ACE program for HP TS. Hopefully, makalusot ko. Wave 5.1 man mi pero ambot lang kung pioneering pa ba na. Di naman siguro.

    P.S. I think, our trainer, Colleen is cute. Hehe... Ari sako TeleTech, at least makadugang sa mga cute.

    yeah, u guys are still considered pioneers. ramp for ur account wud be until wave 12

  7. #247

    Default Re: Is TeleTech For U???

    Quote Originally Posted by lolzlolsy
    thanks for mentioning me.. hehehehehehe...
    i've been with this company for almost 4years now and so far so good... promotion wise grabe ang room for career growth 'cause TeleTech is the fastest growing BPO...10 sites na ang TTECH diri Pinas... and everyone is capable para ma relocate and ma-promote

    and another thing..dili harsh ang training...we always give chances sa mga trainees namu...and we even give consideration sa mga lates and absences...

    ok man so far....
    opening new sites is not an indication that it is indeed the fastest growing BPO....maybe fastest yeah, but growing, it still depends on ur attrition rate....I've heard that teletech's attrition rate is way above than expected - it's either caused by poor management, subpar compensation package, etc....

  8. #248

    Default Re: Is TeleTech For U???

    to date.... ga lower down na ang attrition rate sa teletech.. and besides tanan man na call center daghan jud attrition...come and go man ang employees sa tanan na call center...

    growing 'cause sa kada sites daghan ang account jud

  9. #249

    Default Re: Is TeleTech For U???

    expected na mo lower down ang attrition at this point in time...it is almost Christmas and people are really working on their finances for the holidays.... true that all call centers are experiencing attrition but not above 10 % unlike in Teletech that has an avg. of 30 to 40 percent...

  10. #250

    Default Re: Is TeleTech For U???

    Quote Originally Posted by drknyt
    i ws w teletech b4 for a year and a half very good company to work with the best parehas sila sa etel,,training tops, in fact like if you suck on the eval exams on client specifics they at least giv u a chance to make gud and pass by giving u a removal exam... coz they do not really depend on test results but rather on the resiliency and initiative to work as an agent i dont know if dennis is still site director he is very cool and Jenna ops , is friendly ..Ace trainor Mark Reinoso is the Best here along w Ms Joy and Andrew thse guys are from DLSU and have been to the US.

    but i guess tingali nausab na ila policy ako taym iwas from Roxas then Ceb di pa man mi strict..really as in ..bad thing korek na no free drinks unlike us w etel tagbaw lumos ka sa coffee choco og iced tea..free massage pa
    Been with TeleTech for over a year and I'm still happy. It's not BS.

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