I have an in warranty Iphone 5, bought on December of last year at JV shop n shop MAZE ayala. I was having power issues with it so I went to them to have my iPhone 5 service. They said it will take a month for it to be serviced since they'll send it to singpore. So I waited, now it's been over a month, they contacted me yesterday and said that they have my iphone 5 replacement ready in their warehouse. they also told me that I needed to pay 2,500 php for freight.
So my question is, Do I really need to pay the amount for freight? I thought I have warranty, I also had a friend that got his iphone 5 replaced at SM but he was not charged for Freight.
I just want your guys opinion, Thanks a lot.