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been with dell for 3 years, all i can say is its a challenging account. you have to balance your CE, RDR and ACHT. But its more fun in Dell! hahaha

well naa man jud difference pero in our kind of industry change is always there... just go with the flow.. for me basta sakto lang ako sweldo swaks na... as they say always look at the bright side of...

Hala im also a Etelecare baby sad... 4+ years nasad ko.... so far lipay pa man ko sa ako job noon..

Good for you naa pa mo headset, amo program gi loan ang headdset to voice accounts.. call center w/o a headset... :D