i had a co-worker (tenured agent) who had an irrate customer, the customer was irrate because my co-worker was not able to process the customer's request due to lacking requirements...since my...
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10-28-2007, 11:55 PM
Thread: Call Center Bloopers
by jooni- Replies
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Re: call center bloopers
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10-28-2007, 11:33 PM
Thread: Call Center Bloopers
by jooni- Replies
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- 73,138
Re: call center bloopers
Hello sir, can i hold you for a minute?
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