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First of all, a TSR is not a TELECOMS Engineer, again, TELECOMS Engineers works mainly on the business side not the usual end user or customer.

Yes agreed with the 7 layers of OSI, but ip...

Just a pc of advice, the company strictly imposes "confidentiality" and this is also applicable for other companies out there.

I suggest mangutana nalang mo directly sa ilahang HR.

Yes mudawat japon calls. Difference, kasagaran TSR's interact with the consumers or direct end users. While for TELECOM Engineers, they engage Field Technicians, Network Engineers, ATM Engineers, CO...