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Wa ka na "identity impact" sa HR? Ang swerte mo!

10th, dili man stress ang agents. Kana noong Senior line labi na sa Streamline Line supcall left and right. Lolz, mai gani di mi pareha sa ubang wave. :partytime:

Best seller ka bai?

I got a dissat from a customer when he was referring to the previous agent who has the habit of saying "Please call us back in 24hrs" when he can't resolve the issue. Although, I gave the resolution...

After reading the feedbacks. This is 90% true. Most of the comments on this line is based on America. They feel defeated by outsourcing. We always get "Are you in America?" questions but that does...