Hi Guys,
I am an RTA (real Time Analyst) for a BPO company here in cebu. I am starting this thread to help other RTA's, CMS and forcedesk with some frequently asked questions.
please feel free to answer and start a question.
Results 1 to 5 of 5
CMS (Call Management System) for Call centers
This discussion is about "CMS (Call Management System) for Call centers" in the "Programming" forums.
Hi Guys,
I am an RTA (real Time Analyst) for a BPO company here in cebu. I am starting this thread to help other RTA's, ...
-
10-19-2010, 05:05 AM #1Elite Member
- Join Date
- Oct 2007
- Gender
- Posts
- 1,490
CMS (Call Management System) for Call centers
-
10-19-2010, 10:30 PM #2C.I.A.
- Join Date
- Oct 2003
- Gender
- Posts
- 2,560
umm, does this CMS thing deal with any programming language?
-
10-20-2010, 07:00 AM #3Elite Member
- Join Date
- Oct 2007
- Gender
- Posts
- 1,490
nope it's a software.
-
10-20-2010, 07:21 AM #4C.I.A.
- Join Date
- Sep 2010
- Gender
- Posts
- 2,024
Are you using the Avaya CMS Supervisor? What version and who configured it?
-
10-27-2010, 11:41 AM #5Newbie
- Join Date
- Jun 2010
- Gender
- Posts
- 18
Unsa man nah CMS??
Reply With Quote Advertisement
Similar Threads |
|
Posting Permissions
|