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PLDT MyDSL DISCUSSIONS


This discussion is about "PLDT MyDSL DISCUSSIONS " in the "Networking & Internet" forums.
Originally Posted by onigz ang ako gi expect ani ky 3mbps ra akong speed ky mao mn naa sa ilang website.. pero since ni upgrade ...

  1. #15001
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    Quote Originally Posted by onigz View Post
    ang ako gi expect ani ky 3mbps ra akong speed ky mao mn naa sa ilang website.. pero since ni upgrade ko sa akong plan ky wa mn ni ubos akong speed... lapas na 3 months. hahaha
    ah o diay kato ilang promo sauna cge silag panawag wala ra namo tagda lol ok naa sab sa ilang site 3mbps pa sab geh

  2. #15002
    C.I.A. brownie's Avatar
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    Quote Originally Posted by W0010951 View Post
    Update: Didto ko ganina sa PLDT Lapu-lapu.
    500 subscribers "daw" ang affected ani ang problem sa whole Cordova. Wire Drag problem..
    Gipangita pa nila asa specific nga wire ang problemado.
    Sos, kung d mangisog didto wala jud kay daw2x.
    Kung kamo mo-adto didto nya mo-ingon ang Customer Service nga "email lang nato sir" or "e-escalate ni nako sir" ayaw jud
    sugot.. ingna nga "dili ko anang email2x kay dugay kaayo..kapila nako cge balik2x diri..pangutan-a inyong mga technician dha
    sa luyo! nganong mag-email2x pajud!" (with strong feelings jud ug kalagot ug kusoga inyo tingog)
    Same experience sa Tisa. Walay internet for 2 weeks and 1 day kay ang cs sa manila sige lang ingun ug for dispatch.
    One week nilabay walay technician ni adto sa balay sa ako parents. Sunod ingun napud nga under troubleshooting
    daw. Mao to, I suggested na adtoon ang PLDT Jones para ireklamo unya ipa cut transfer to Globe arun ma ukay sila
    gamay. It took them less than 24hrs to fix the damn thing but they hadn't done their job for 2 whole weeks. We're a 10
    years subscriber already and I think we deserve some respect from these azzholes.

  3. #15003
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    Free upgrade for Fiber Plan 1899

  4. #15004
    C.I.A. jasonrey's Avatar
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    issue: intermittent internet connection, landline has no problem
    location: aznar/swu/sambag1 area
    when: started around Monday or Tuesday this week

    anyone else with the same problem?

  5. #15005
    Elite Member onigz's Avatar
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    Quote Originally Posted by hombre View Post
    received a text regarding ani. aside sa speed boost, naa pay 1 year free iflix subscription, and receiving of rewards points. but the text says, "As a loyal subscriber..." so di ni para sa mga new subscribers?

    anyway, i called pldt hotline 171 to confirm. according to the CS (shiela) wala pa daw advice sa ila about the speed boost, etc. so i don't know kung unsa akong expectation ani
    unsa diay ni nga plan sa pldt imo bro? and unsa na ka kadugay anah nga plan?

  6. #15006
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    Quote Originally Posted by onigz View Post
    unsa diay ni nga plan sa pldt imo bro? and unsa na ka kadugay anah nga plan?
    subscriber since 2011 na nuon mi bro. bag-o ra pud mi nag "mini" upgrade from 1699 to 1899 (~3 mos ago) - need bandwidth upgrade kay daghan na ang ga stream sa balay.

  7. #15007
    Senior Member gensui's Avatar
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    Quote Originally Posted by jasonrey View Post
    issue: intermittent internet connection, landline has no problem
    location: aznar/swu/sambag1 area
    when: started around Monday or Tuesday this week

    anyone else with the same problem?
    I have the same problem, I live in Lapu-Lapu. Ako na bantayan basta mag uwan uwan basin sa sumpay sa cable ang problem. kapait.

  8. #15008
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    Medyo dugay2 na since nag apply mi sa PLDT, pero ang among villa gi tauran na ug pldt box kada poste, although wla pay mga nakasulod nga fiber cable sa box. Mayta within this month or the next, matauran najud mi.

    Murag bag.o pud nga box gigamit nila since black colored.

  9. #15009
    Elite Member BURN_BaD's Avatar
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    Sharing a recent experience of mine. Might be useful to others who encounter this issue.

    Yesterday, mag sige ug ka putol ako internet for no apparent reason. Kapila ko mag restart sa ako router, mubalik ang connection pero taod2x mawala na sad. At first, I thought basig ga maintenance sa area. But then the red LOS (loss of service) indicator started blinking sa akong router. My instinct was to go to PLDT AS Fortuna to complain (useless ang 171). But just for the heck of it, basig ma troubleshoot ra ni. So I did.

    What I did was akong gibali ang fiber optic patch cable, bale ang end nga nakasaksak sa router akong gi paslak sa terminal (kanang gamay nga 'box' running from the fiber cabinet outside to your house) and ang end nga naas terminal akong gi paslak sa router. Lo and behold, nibalik akong connection. Hasn't been interrupted ever since. It looks like tandugunon ang usa ka tumoy sa cable, from what I figured. I might ask for a replacement from PLDT or palit na lang sa Lazada or Monster Cable sa SM City.

    Hopefully makatabang ni sa katong ga LOS sa ilahang router. I'm not saying mao ni ang definite solution, kay disconnections can be due to a number of reasons. Pero this fixed my issue and I'm sharing it for everyone's benefit lang, basin diay pareha ra ta ug issue sa atong connection.

  10. #15010
    Elite Member dab_s_bad's Avatar
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    ^^^
    Better you ask PLDT for them to redo their cabling bro, just in case...

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