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Support staff: (18-25K PHP Peso per month)


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SUPPORT STAFF The ideal candidate will be a strong communicator with attention to detail who is dedicated to providing friendly and outstanding customer service. You ...

  1. #1
    Junior Member tadtad3000's Avatar
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    Default Support staff: (18-25K PHP Peso per month)


    SUPPORT STAFF

    The ideal candidate will be a strong communicator with attention to detail who is dedicated to

    providing friendly and outstanding customer service.

    You will be responsible for:

     Responding to customer and pre-purchase emails about our SaleHoo.com products.

     Daily moderation of the forum and replying to customer questions.

     Searching the internet for quality wholesale suppliers to add to our Wholesale Directory.

     Contacting wholesalers to request more information and to verify their authenticity.

     Creating tailored lists of wholesalers for customers targeting a specific niche.

     Solving any technical problems the customer is having with their account.

     Recording FAQs and other information as required.

     Searching our database for customer information and updating records.

    To be successful in this position you will need:

     Excellent written English and communication skills, a 'switched-on' friendly manner and the ability

    to build a rapport with customers via email.

     A background selling on eBay and/or experience working in the wholesale industry.

     A good understanding of what SaleHoo is all about.

     Meticulous attention to detail - no spelling mistakes please!

     Work to a very high standard.

     Highly organized and motivated with good time management skills.

     The ability to respond and resolve customer complaints in a clear, pleasant manner.

    This position is full time and can be carried out from any location, provided you have a good internet

    connection.

    Contact: ana.adolfo@sacphil.com

  2. #2
    Junior Member tadtad3000's Avatar
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    Up for this afternoon.

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