Looking For: Support staff: (18-25K PHP Peso per month)

[tadtad3000]

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SUPPORT STAFF

The ideal candidate will be a strong communicator with attention to detail who is dedicated to

providing friendly and outstanding customer service.

You will be responsible for:

 Responding to customer and pre-purchase emails about our SaleHoo.com products.

 Daily moderation of the forum and replying to customer questions.

 Searching the internet for quality wholesale suppliers to add to our Wholesale Directory.

 Contacting wholesalers to request more information and to verify their authenticity.

 Creating tailored lists of wholesalers for customers targeting a specific niche.

 Solving any technical problems the customer is having with their account.

 Recording FAQs and other information as required.

 Searching our database for customer information and updating records.

To be successful in this position you will need:

 Excellent written English and communication skills, a 'switched-on' friendly manner and the ability

to build a rapport with customers via email.

 A background selling on eBay and/or experience working in the wholesale industry.

 A good understanding of what SaleHoo is all about.

 Meticulous attention to detail - no spelling mistakes please!

 Work to a very high standard.

 Highly organized and motivated with good time management skills.

 The ability to respond and resolve customer complaints in a clear, pleasant manner.

This position is full time and can be carried out from any location, provided you have a good internet

connection.

Contact: ana.adolfo@sacphil.com

[tadtad3000]

Up for this afternoon.