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IT Helpdesk


This discussion is about "IT Helpdesk" in the "Jobs" forums.
Crown Regency Hotels and Tower / Club Ultima Job Description: The IT Helpdesk is the first point of contact for workstations users seeking technical assistance. ...

  1. #1
    Senior Member RU9halogen's Avatar
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    Lightbulb IT Helpdesk


    Crown Regency Hotels and Tower / Club Ultima


    Job Description:


    The IT Helpdesk is the first point of contact for workstations users seeking technical assistance. They serve as a member of the Corporate Information Technology Group (CITG) Services Team by providing technical support over the phone, remotely, and in person, and maintaining the smooth operations of the microcomputers. Guides the customer regarding the use of broad range of products, offerings, and services. Provides identification, prioritization, and resolution of problems following well-defined guidelines and procedures.

    Applicants must be:
    A Graduate in any Computer Related Course
    Must have pleasing personality
    Willing to work on shifting Schedules
    Preferably female (we consider male with experience)

    Duties and Responsibility

    *Support user and customer over phone
    *Knows Basic PC / Network Troubleshooting
    *Respond questions from callers
    *Determine source of computer problems (hardware, software, user access, etc.)
    *Serve as liaison between staff and the technology department to resolve issues.
    *Enforce all Computers policies.
    *Provide recommendations on company application revision.


    Email your resume at helpdesk@jking.com.ph

    For more details:
    Crown Regency Philippines
    Club Ultima

  2. #2
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    where man location ani?

  3. #3
    Senior Member RU9halogen's Avatar
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    Up!...............................

  4. #4
    Senior Member RU9halogen's Avatar
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    [QUOTE=metalxore;3390344]where man location ani?[/QUOT]

    Office at mabolo holy name street.

  5. #5
    Junior Member mikoi23's Avatar
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    Salary Ratings sir...
    Familiar ko sa inyo voice and data lines diha sa First bldg.,
    kami nag set-up before.. pm me sir. interested..

  6. #6
    Senior Member RU9halogen's Avatar
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    Quote Originally Posted by mikoi23 View Post
    Salary Ratings sir...
    Familiar ko sa inyo voice and data lines diha sa First bldg.,
    kami nag set-up before.. pm me sir. interested..

    8-10k starting depends on experience

  7. #7
    Elite Member whin's Avatar
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    boring!.....

  8. #8
    Junior Member kc_marshan's Avatar
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    does it really have to be a grad? or open sad muh sa mga undergrads?

  9. #9
    Junior Member
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    naa pa ni sir? interested ko pila ka buok kinahanglan

  10. #10
    Junior Member zurdic_xp's Avatar
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    i already submit resume pag march 13 till now wala jud mu contact or reply na lng sa email..

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