• Public Advisory: Samsung Galaxy Note 7 Replacement

      In light of the official announcement by Samsung to voluntarily replace the Galaxy Note 7 of its customers, Globe is closely coordinating with Samsung for specific guidance on the detailed replacement process.

      Photo from Techradar

      Globe Telecom will facilitate the replacement of your device with a new Note 7 as soon as Samsung is able to provide the replacement units. If you do not wish to wait, you may opt to replace your Note 7 with another preferred device based on availability.

      Globe will get in touch with you directly via SMS or their official social channels within the next 3 days to know your preference for device replacement. Be assured that Globe will make this process as easy and convenient for you as possible.

      For our customers who continue to use the Note 7 please take the necessary precautions. Use only the original battery charger that came with the unit.

      For any questions or clarifications, you may get in touch with Globe via talk@globe.com.ph. To view Samsung’s official statement, visit http://news.samsung.com/global/state...n-galaxy-note7.

      - PR -
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