• CCLEX Offers Motorists Assistance Free Towing Services on Holy Week

      To ensure safe and convenient travel experiences, the Cebu Cordova Link Expressway Corporation (CCLEC) offers motorist assistance and free towing services to users of its expressway this Holy Week.

      CCLEC, along with the other toll road networks of Metro Pacific Tollways Corporation (MPTC), is implementing its Safe Trip Mo, Sagot Ko (SMSK) motorist assistance program from March 22 until April 1.

      “As our road users head back to their hometowns, do Visita Iglesia, or are thinking of hitting the beach for a much-needed break this Lenten season, we want them to drive and reach their respective destinations with peace of mind,” said CCLEC President and General Manager Allan G. Alfon.

      Free Towing Schedule
      Starting at 6 AM on March 22 until 6 AM on March 25, Class 1M vehicles or motorcycles with engine displacement 110cc to 399cc and Class 1 vehicles (motorcycles 400cc and up; cars, jeeps, pick-ups, and small vans) can avail of free towing services to the nearest exit.

      It will resume at 6 AM on March 27 until 6 AM on March 29 and from 6 AM on March 30 until 6 AM on April 1.

      Safety and Security
      All 14 deputized patrol crews of CCLEC are also on alert to do traffic management and respond to motorists’ needs this Holy Week.
      Bolstering patrol crew’s visibility are 44 security personnel stationed in key areas inside the expressway to ensure road users’ safety.

      CCLEC’s incident response team and ERUF unit are also on standby to immediately respond to traffic accidents and medical-related emergencies.

      Customer Service
      Moreover, CCLEX’s Customer Service Centers will remain open from 9 AM to 6 PM during Holy Week, except on March 29 (Good Friday), for RFID installation and reloading.

      Ahead of their travels, CCLEC encourages motorists to reload their CCLEX RFID accounts via the MPT DriveHub app or over-the-counter EC Pay partners.

      For immediate concerns, motorists can contact the Customer Service Hotline No. 13-5000, email customercare@mptc.com.ph, or message the CCLEX Facebook and Website chats.
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