so if ang Cisco mauy mu-conduct exam para certification CCNA, CCNP ug CCNE then Microsoft pud sa MCSE, MCP ug MCSA ...
kinsa man ang governing body sa ITIL o ITSM exams? PRC (Professional Regulations Commission) bah, DTI (Dept. of Trade and Industry) o ISO o kinsa gyud??
besides, naglibug sab ko kay if it's about so called libraries-thing then inig balhin sa lain company, mu-take na sab balik kay lain na man pud policies o rules o structures gigamit
di parehas sa Cisco o Microsoft nga ang mga commands o server rules o policies pwede dayun magamit o apply
sa ako man gud pagsabot kay ang company mu-apply like ISO standard then the company itself will create or made their own set of tests or exams based on their IT rules and policies
just correct me if i'm wrong but this is the way i understand about ITIL o ITSM certifications![]()