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STREAM Global Services


This discussion is about "STREAM Global Services" in the "Call Center / BPO" forums.
Originally Posted by BabyKai Reviews sa ubang Stream sites hehe: Stream Global Services Reviews | Glassdoor.com Sis, ang mga comments nila bah grabeh ka panget.. ...

  1. #21
    C.I.A. |nCuBabE's Avatar
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    Quote Originally Posted by BabyKai View Post
    Reviews sa ubang Stream sites hehe:

    Stream Global Services Reviews | Glassdoor.com

    Sis, ang mga comments nila bah grabeh ka panget.. hehehe..

    no wonder benedict & other OMs had already jumped ship

  2. #22
    Senior Member alert0's Avatar
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    Quote Originally Posted by |nCuBabE View Post
    Sis, ang mga comments nila bah grabeh ka panget.. hehehe..

    no wonder benedict & other OMs had already jumped ship
    sakto dyd ni. nakamalay na daun si benedict hernandez dah.

    si Gilbert? kutob ra istorya. kutob ra pasalig. mura sad og pulitiko ay.

  3. #23
    C.I.A. simonjed's Avatar
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    awww tinuod dyud diay ni gi.ingon sa ako kauban..... naa pud daw uban pay day na dli daw ma sweldoan?

  4. #24
    C.I.A. usrolla's Avatar
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    Quote Originally Posted by bisayaespesyal View Post
    uummm... a bit true... tsk3x... question, I'm planning to apply sa cvg.. pwede nq e.state sa resume na fresh from Stream q? what will be the effects.. I'm open for comments and suggestions... thanks!
    im on training now sa CVG and naay ka batch nga fresh from stream. gi gamit raman niya iya work experience sa stream and wala raman problem.

  5. #25
    C.I.A. |nCuBabE's Avatar
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    jumping from one call center to the other won't affect as long as you have a good working background w/previous employers

  6. #26
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    Quote Originally Posted by |nCuBabE View Post
    jumping from one call center to the other won't affect as long as you have a good working background w/previous employers
    most employer dont care as long as u have good record and ur qualified... dawaton ka
    basta wala pud sila non compete agreement

  7. #27
    Elite Member Bongoton's Avatar
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    Part of what's happening now in eTel is partly its former management's fault. In my opinion they overpaid their employees. The salary is too high to compensate for the business to survive. On an employees perspective, yes its always good to be paid high, but the question remains will the company be able to sustain it? In eTel's case, it did not, and in most cases a company cannot.
    Now here comes Stream, who took over and actually SAVED Etel from being part of history. They have their own style and measures to make sure that the business survives and continue to give people employment. Yet they are bashed by employees for doing so.
    Stream is not the culprit here. Etel employees are used to former management who gave them heaven; but the old Etel team failed to ensure that the great comp and ben packages are sustained.
    I'm not saying that you should embrace Stream, you can get out of there if you do not like it anymore. But to blame them for their style is out of the line.
    Just my opinion.
    Last edited by Bongoton; 12-21-2009 at 10:38 AM.

  8. #28
    Senior Member alert0's Avatar
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    Quote Originally Posted by Bongoton View Post
    Part of what's happening now in eTel is partly its former management's fault. In my opinion they overpaid their employees. The salary is too high to compensate for the business to survive. On an employees perspective, yes its always good to be paid high, but the question remains will the company be able to sustain it? In eTel's case, it did not, and in most cases a company cannot.
    Now here comes Stream, who took over and actually SAVED Etel from being part of history. They have their own style and measures to make sure that the business survives and continue to give people employment. Yet they are bashed by employees for doing so.
    Stream is not the culprit here. Etel employees are used to former management who gave them heaven; but the old Etel team failed to ensure that the great comp and ben packages are sustained.
    I'm not saying that you should embrace Stream, you can get out of there if you do not like it anymore. But to blame them for their style is out of the line.
    Just my opinion.

    naa kay point bro.

    pero they shouldn't have done it during Christmas.
    they should have cascaded it properly.
    luoy na nuon kaau mga agents.
    kaw kuno mag Christmas na walay wawart.

  9. #29
    Elite Member Bongoton's Avatar
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    mao sad nuon.. bati kaau ang timing..but maybe they cannot afford to loss anymore money and its the fastest way to fix it.. i dont know..
    pero kanang 13th month ba, ang taxable ra ana ang molapas nga amount sa 30k.. the first 30k is not taxable.. so if 29k imo 13th month, di ka ma taxan.. if thats not the case, ug gi taxan gihapon bisan wa kaabot 30k imo sueldo, then thats a malpractice.
    kana sang ham ug keso d bola, optional ra man na.. di angay i blame ang company ug wala na siya kay di man na required.. pasalamat ug naa, ug wala ok ra sad..

  10. #30
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    it was not a merger, it was a trickling buyout (hinay2x for short)
    stream expanded so fast within 2 years that they already considered options to cut down unnecessary expenses ($72M in 2007 to $500M in 2009 to projected $1B in 2010). when you buy a company that is almost as big as you, your reserves dwindle significantly. so they decided to trim things that can be trimmed. Except for the change in compensation structure from fixed monthly to hourly, i agree that most changes were still within the contents of the labor code.

    legacy etel employees were "spoiled brats". we were pampered. what do you expect? top management from VP and up have roots centered on customer service (Benedict was started as a TL for Smart customer care). they were bred to please the customers, and these customers are those on the front line. unfortunately, stream is different. Scott Murray is a hard-line businessman and so are most of the executives. and when they talk, its numbers that matters; money down to the very cent. we are just not used to being businessmen that we feel that it is unfair. they are doing what they have to do to grow their business. unless us where we loss thousands, when stream fails,

    i think the biggest problem now with stream is the communication. with the integration, people expect clear and concise information so that we will know what our future holds in this company. take the bi-weekly pay for example. before the cascades were done, it was reviewed and approved by HR and payroll that it will never be a no-work-no-pay. guess what, when pay date came, IT WAS! you are misleading the very people that are the very source of your income!

    how do they expect people to cooperate and bear with the transition when they are misinformed!
    and please remove the I2 site director! such a smart-ass! so quick to own praises and recognition but quickest to blame and point fingers to subordinates when issues arise

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