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Accenture


This discussion is about "Accenture" in the "Call Center / BPO" forums.
I used to work for Accenture BPO Cebu and just left recently. As per the benefits, walay lain call center mkalupig sa Accenture. Tried and ...

  1. #21
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    Default Accenture


    I used to work for Accenture BPO Cebu and just left recently. As per the benefits, walay lain call center mkalupig sa Accenture. Tried and tested njud na. Times 3 ang benefits sa Accenture than Convergys, Etel, Sykes, etc.... but still, I left the company because of:
    1. DAGHAN BOOTLICKERS SA COMPANY. I think, every company has its own version of bootlickers, depende lang unsa gitas.on sa ilang dila. I know an agent nga kusog m.sipsip sa iyang TL. Imagine, siya ang nghimo sa wedding invitation sa iyang TL para lang mkakuha xa ug sat-sun nga sked. One time, ngchange silag sked and unfortunately, iyang sked is within the week, TUE-WED siguro to and guess what? pwerteng dabog niya? kulang nalang ang mouse mabuak kai cge nya ug busdak. Lagot xa dili sat-sun iyang sked. Iya pjud g.away ang person who got the sat-sun sked kai dili daw deserving. Bagag lips! And moving forward, it was just found out why he/she/it is consistent on the TOP1 of all agents on the floor because he/she/it manipulated iyang scores. Nag.aspire bya ni xa ng ma.ATL kai tungod, sip2x xa sa site director nga indian.
    2. INCONSISTENT SCORECARDS. In a call center, change is permanent and is always evident. Maau unta, it for the benefit of the agents and the client and the company. Ang nkapaet, ang nkabenefit is ang client rman. Kai ang management, cge lang dawat unsay sulti sa client and not even thinking the employees side. Ganahan baka mamaligya kadaadlaw and if nka.10 sales ka in a day, imong commision is usa ka bar nga kitkat or cloud nine chocolate? g.atetch nalang!
    3. LOUSY SITE DIRECTOR. Naay Indian nga site director sila nga ghalhal lang! Maayo kaau ug mgpaasa ug agents unya, wala ra diay to. He promised the temporary agents before that if ever their scorecards is dako, they will be absorbed. Luoy pud tawn ang mga temps kai isig pamugasay jud. but, at the end of the day, contractual ra diay ghapon. Mao na, mgbuot2x man ug decision unya ang center jud maubos.

  2. #22
    C.I.A. Arshen's Avatar
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    wala pako kasulay diri ill try nya

  3. #23
    C.I.A. JJstyles's Avatar
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    naa pd ko mga kaela nga g pang force leave...sayang rba daw kay nice gd ang accenture pro currently n hinaw cla... gamay nlng ela employees na habilin dri cebu

  4. #24
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    Quote Originally Posted by JJstyles View Post
    naa pd ko mga kaela nga g pang force leave...sayang rba daw kay nice gd ang accenture pro currently n hinaw cla... gamay nlng ela employees na habilin dri cebu
    Nagsugod pa man gud ang accenture sa cebu and then na timingan sa global crisis so sila jud ang una na naapektuhan for retrenchment. I heard from a colleague na nagtinaktakay pud sila sa manila..

  5. #25
    Elite Member chang87's Avatar
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    hapit nman ma.bankrupt ang accenture oie! heheh

  6. #26
    Junior Member ruckus's Avatar
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    sure ka ma bankrupt na ang accenture? or just a rumor? be 100% sure oi....

  7. #27
    Junior Member iamdib's Avatar
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    Quote Originally Posted by ilovedogs View Post
    sakto jd to previous post, if high performer ka, accenture is the best battle field.hehehe pro if paslow2x ka, gudluck nimo, mayatakan raka imong mga kauban. best people gud, dba?
    right! ipa da dayon kag lain nasod if high performer ka!

  8. #28
    Elite Member İharlie Mİ's Avatar
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    Quote Originally Posted by trenyce View Post
    I used to work for Accenture BPO Cebu and just left recently. As per the benefits, walay lain call center mkalupig sa Accenture. Tried and tested njud na. Times 3 ang benefits sa Accenture than Convergys, Etel, Sykes, etc.... but still, I left the company because of:
    1. DAGHAN BOOTLICKERS SA COMPANY. I think, every company has its own version of bootlickers, depende lang unsa gitas.on sa ilang dila. I know an agent nga kusog m.sipsip sa iyang TL. Imagine, siya ang nghimo sa wedding invitation sa iyang TL para lang mkakuha xa ug sat-sun nga sked. One time, ngchange silag sked and unfortunately, iyang sked is within the week, TUE-WED siguro to and guess what? pwerteng dabog niya? kulang nalang ang mouse mabuak kai cge nya ug busdak. Lagot xa dili sat-sun iyang sked. Iya pjud g.away ang person who got the sat-sun sked kai dili daw deserving. Bagag lips! And moving forward, it was just found out why he/she/it is consistent on the TOP1 of all agents on the floor because he/she/it manipulated iyang scores. Nag.aspire bya ni xa ng ma.ATL kai tungod, sip2x xa sa site director nga indian.
    2. INCONSISTENT SCORECARDS. In a call center, change is permanent and is always evident. Maau unta, it for the benefit of the agents and the client and the company. Ang nkapaet, ang nkabenefit is ang client rman. Kai ang management, cge lang dawat unsay sulti sa client and not even thinking the employees side. Ganahan baka mamaligya kadaadlaw and if nka.10 sales ka in a day, imong commision is usa ka bar nga kitkat or cloud nine chocolate? g.atetch nalang!
    3. LOUSY SITE DIRECTOR. Naay Indian nga site director sila nga ghalhal lang! Maayo kaau ug mgpaasa ug agents unya, wala ra diay to. He promised the temporary agents before that if ever their scorecards is dako, they will be absorbed. Luoy pud tawn ang mga temps kai isig pamugasay jud. but, at the end of the day, contractual ra diay ghapon. Mao na, mgbuot2x man ug decision unya ang center jud maubos.
    bati-a gud d i ug system ang call center dha accenture.....
    good move for you to leave the firm........

  9. #29
    C.I.A. rickflag's Avatar
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    Quote Originally Posted by İharlie Mİ View Post
    bati-a gud d i ug system ang call center dha accenture.....
    good move for you to leave the firm........
    bisan asa nga company naa man gyuy bati. labi na kung dako kaau ang organization kay the more ang mga tao magpapapel para mapansin. you're just a fish in a big pod ra man gud.

  10. #30

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    Well, there is an Accenture account in Teletech. Heard they have great a great incentive program there.

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