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1and1 Call Center


This discussion is about "1and1 Call Center" in the "Call Center / BPO" forums.
Originally Posted by iskoLares tagaan lang tikag gamay nga overview bai, ang 1and1, mao na xa ang webhosting company jd. So meaning, INHOUSE support ni ...

  1. #31
    C.I.A. mariaClara's Avatar
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    Quote Originally Posted by iskoLares View Post
    tagaan lang tikag gamay nga overview bai, ang 1and1, mao na xa ang webhosting company jd. So meaning, INHOUSE support ni xla..

    Lately, gisupport npd sa 1and1 Cebu ang Fasthost ug Streamline which are all webhosts owned by United Internet mn guro na.. which is also the owner of 1and1.. ok?.. coincidental lang nga kahibaw ko..
    wow.. ang kani nga information kay CONFIDENTIAL ? or pwede ra i-spread around?

  2. #32
    C.I.A. mariaClara's Avatar
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    Quote Originally Posted by iskoLares View Post
    the point is, dili siya callcenter doh, CONTACT CENTER siya kay dili ramn CALLS.. CALLS AND EMAILS xa..
    contact center.. so ang 1and1 kay naay e-mail newsletters, postal mail catalogs, web site inquiries and chats plus in store purchasing.. aside sa high call volume?

    naay mga call centers nga naay Chat and eMail services pero dili pa sila ma-tawag gyud ug CONTACT center.. naturally kay dili pa tanan means of contact ila ma-provide..

  3. #33
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    aw, hehe. maximum na guro na two weeks....unsa mn d i imo course? I prioritize man na mga IT related courses...
    fine arts man ako kurso dali raman ko nadawat diskarte rana oi og willingness to learn nimo...

    contact center.. so ang 1and1 kay naay e-mail newsletters, postal mail catalogs, web site inquiries and chats plus in store purchasing.. aside sa high call volume?
    na.a... pero walay chat support ang 1and1

  4. #34
    C.I.A. sUnDoLp's Avatar
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    ot: ikumusta lang kos kailang chip, gbox ug alvin diri. tune up ta balik ninyo choi.....
    onT: nice ang L2 diri kay dili na modawat ug calls...

  5. #35
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    onT: nice ang L2 diri kay dili na modawat ug calls...
    dawat sup calls hahaha

  6. #36
    C.I.A. NapoleonBlownapart's Avatar
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    aw nakapanawag ko kanina.. la pa daw sched para sa exam.. wait nasad ko.. hehe
    Last edited by NapoleonBlownapart; 06-16-2009 at 02:55 PM. Reason: mao lang

  7. #37
    Elite Member basketballer's Avatar
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    OT

    Kinsa mana Schuland naa sa uniform sa team ninyo

  8. #38
    C.I.A. NapoleonBlownapart's Avatar
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    oist.. katong napakyas sa calltek try mo dri 1&1 oh para daghan ta didto..

    la paman daw sched sa exam ingon to babae kanina.. hehehe para dungan ta

  9. #39
    C.I.A. iskoLares's Avatar
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    Quote Originally Posted by mariaClara View Post
    wow.. ang kani nga information kay CONFIDENTIAL ? or pwede ra i-spread around?
    confidential? I doubt if it is.. everybody from the "webhosting world" knows that Fasthost was acquired by United Internet some 2-3 yrs ago... If confidential pa, wala ta ko kahibaw kay wala mn ko sa 1and1 nagtrabaho na

    Quote Originally Posted by mariaClara View Post
    contact center.. so ang 1and1 kay naay e-mail newsletters, postal mail catalogs, web site inquiries and chats plus in store purchasing.. aside sa high call volume?

    naay mga call centers nga naay Chat and eMail services pero dili pa sila ma-tawag gyud ug CONTACT center.. naturally kay dili pa tanan means of contact ila ma-provide..
    LOL. imong definition gikan diri? What is contact center? - a definition from Whatis.com - see also: e-contact center, customer interaction center
    TO qoute "The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newsletters, postal mail catalogs, Web site inquiries and chats, and the collection of information from customers during in-store purchasing."

  10. #40
    C.I.A. mariaClara's Avatar
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    @ iskolares

    kalma lang gud.. hehe.. yep gikan kana nga site man tingali to..
    pero before ko ka-browse sa kana nga site,
    i've learned a difference about a contact and a call center only..

    all call centers go ultimately towards being a global contact center..

    ka-amazing gyud diay anang 1&1 sa.. contact center na gyud na siya..

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