My wife lost the claim stub receipt of our NBI clearance application last April. We are being told to return after a number of days after the name of my wife hit the same name with a criminal record on our first visit to the NBI Cebu office. So, after a number of days, we came back and we decided to bring her government identification cards as proof of my wife identity, thinking we can claim her needed NBI clearance, but to our surprise, we are told to secure an affidavit of loss so that they can release the said clearance. We tried to argue that the government ID is a valid proof of the owner’s application and therefore it’s a must for them to release our documents, but staff reasoned out the they cannot simply search for the name of the applicant and they needed the code generated by our online application to be able for them to search and locate the status of someone’s application.
Wwhhaattt
Is this some kind of a stupid joke? How did the NBI personnel come out with this kind of rules? That if an NBI clearance applicant lost his receipt as a claim stub, he/she must secure an affidavit of loss so that NBI can release his clearance? They said they needed the code in our online application, but by securing an affidavit of loss, nowhere in the letter on that affidavit that the said code will be written there. So this means, by presenting to them an affidavit of loss, they can now release the clearance of an applicant who losses his receipt stub, without knowing the code they said they needed to look on their computer server. So simply, by knowing the name and not only the online code they reasoned out.
They will not accept if you show them government identification cards, they will require you to secure an affidavit of loss. Is this means that NBI don’t trust government identification cards? Isn’t it against the law not to accept government ID’s a proof of someone’s identity? If NBI will reason out that ID’s can be faked, isn’t it more stupid? Because trying to fake an ID is more costly than securing an affidavit of loss? And NBI prefers to require an affidavit of loss than the government ID? See the logic now?
I hope this kind of a stupid and illogical rule can be changed as soon as possible, most of the applicants for NBI clearance are investing their time and money needed for job hunting, and NBI wants them to pay for an affidavit of loss when can they simply present their government ID’s if they loss they claim stub needed for their clearance. Not even a signage on the NBI office warns us that if you lost your claim stub you must secure an affidavit of loss. Of course, it’s not advisable to post it now, because as I said, that rule is simply STUPID. And who ever thought of that rule must be called upon to explain to the office of the Governor, or to the Civil Service Commission can act on this one.
What can you say?