iSell Philippines - Software Support Position (Australian company)

[usrolla]

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iSell Philippines Inc.

Suite 901, 9th Floor, WT Corporate Tower Mindano Avenue, Cebu Business District, Cebu City, Cebu

Details

iSell is a Software Solution Provider based in Australia, the UK, and Cebu City, Philippines. We build world class business solutions from within a highly skilled team of developers and business analysts.

We are a progressive employer, creating opportunities for our staff to learn and develop new skills within the Information Technology industry.

We value loyalty and career driven people. Rewards and bonuses will be given for your commitment to the company and projects. Our health care coverage is excellent. Relocation to Cebu from other parts of the Philippines would be considered.

We’re looking at people who are creative and fun, and at the same time, excellent at their work.

Our office environment is AAA+. You won’t be squeezed in-between 100s of other workers. Your work desk, chair, computers, etc. are spacious and of the highest quality.

SOFTWARE SUPPORT POSITION - FEMALE

We are seeking a passionate and experienced CSR with a can-do attitude to hit the ground running when they join our Support team. The position entails integrating knowledge of iSell products and services in recognizing customers' needs; asking questions to learn about customer preferences directly related to iSell products and services. The successful applicant's primary role will be to assist Customers with our CRM and Quoting System. Successful applicants can expect a friendly and peaceful workplace.

The role will involve:

• Attend to customer with a friendly and positive voice
• Assist with training once you know the system.
• Do a customer follow-ups for new and existing customers
• Track the status of the incoming clients, and update support team for necessary action
• Provide customer updates for their existing issues
• Liaising with the support team for all Support issues.
• Training will be provided.

This role will suit a creative, dedicated applicant who possesses the following:

• Female
• 3-5 years of Support experience
• Excellent spoken English.
• Used to talking to customers outside the Philippines
• Experience of using Autotask would be a massive bonus
• Experience with Salesforce and Sugar CRM
• Excellent communication, time management and organizational skills
• Good knowledge in Microsoft Office Tools
• Has a “can do” attitude
• Able to handle the occasional hard client.
• Meticulous attention to detail
• Flexible to changes and has sense of urgency
• Ability to work as part of a team and in a fast paced environment

Experience in the following CRM is an advantage but not required

• SugarCRM
• Autotask
• ConnectWise
• Quote Werks
• Microsoft CRM
• SalesForce

This is an exciting opportunity for an ideal candidate who will bring motivation, drive, passion and energy to our team!





For those interested, just pm me or text me 09493629540

[usrolla]

Up lang nato. Urgent hiring.

[usrolla]

Up lang nato. Urgent hiring.

UPDATE: Open also to MALE

[ivinrey14]

way klaro ani oi. dawat nako pero patindahon man hinuon ko ug jonies lechon manok 4 kabuok in 1 week para mka sugod nako duty

[usrolla]

way klaro ani oi. dawat nako pero patindahon man hinuon ko ug jonies lechon manok 4 kabuok in 1 week para mka sugod nako duty

Huh? Wat are you talking about nga pa tindahon ug manok? Sure bro oi.

First and foremost, we are a software company and secondly, our ofc here in cebu doesn't have sales department. Sales are done by our CEO which is from Australia. Available department here sa cebu is customer support, Dev team, and data team.

[usrolla]

Up for today.

[NapoleonBlownapart]

naa mo opening for dev boss?

[redfang90]

ask lng ko boss. pla ang salary sa php developer boss?
i have 2 years experience sa php developer boss and 2 years as a frontend developer.