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I forwarded an email with attached firmwares for Baudtec and Zyxel to someone po requesting ADSL GAN9.ET263-4, I hope this is Baudtec. Na delete ko na most of the firmwares kase 2015 ma po iyon. Paki...

Karon pa jud nako nabasa boss. Outdated na kaayo ang mga firmware, wala nako new updates. Tagae lang ko imo email, try nako send to mga updates before.

That's their common feedback when asked what was the cause, anyway atleast your line is already working fine na.

I agree with you.. Propits is important to them than service.

That's why we really need competitors for these bull crap doupoly telcos. If ever not only 3rd but a 4th telco player.

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This is a conventional copper line cuz they're talking about snr. Maybe wala ni nila na gets jud ang problem, most of the time troubleshooting with tel lines requires trial and error. If they are...

Limited ra jud na ang knowledge sa mga frontliners (customer service ref), pang basic troubleshooting techniques lang na ilaha/assistance sa customer kung unsaon. Maka view na sila sa mga profile sa...

Hahay.. slow intermittent connection tungod aning network trouble. Most likely daghan naka experience ani dre, pila na ni ka days.

Boss..sorry sa super late response. Outdated na to ang mga updates nako before. I dont have any latest update na.

Unsay plan nimo Sir? Kay pwedi ra man na ilisan ang modem basta higher plans. Try daw log in sa 192.168.1.1, tan.awa ang wlan kung wala ba naka disable. Taud2 na pud ni akung Baudtec, pero mas...

Usahay kinahanglan sad ka mangisog Sir para ma sure ang processing sa rebates. Ipa check kung pila ka days open ang ticket number (kadto pag report nimo), mao man na basihan sa pag kwenta sa rebates....

Mao ni downside sa tanang providers.. naa jud mga problemado na areas, resolution is to migrate the existing xconnect to curbside, or transfer to fiber line. It can be resolved temp kung naay mga...

They will check the parameters of your line, if unresolved they will forward the ticket to the zone. Your location is under South Cebu exchange.

Yes before Sir, currently naa gihapon gamay connection.. just want to help.., naa man sad ko idea sa outside plant and how the operation works.

- Sa imo query about mokalit og hinay ang net...

Please PM me your name, address and contact info.

Sa tanan nag PM nako, I sent your request to PLDT agents and sa mga heads. Please PM me if naa pa gusto or interested magpataud.

Those from manila customer service like 172 have no idea sa actual situation sa imong line. Kung nag request ka og upgrade, maybe ang tech wala na moanha sa inyo location kay kahibawo naman cya nga...

Ako advice boss is ayaw nalang jud pugsa kung mao na ilang feedback nimo kay ikaw ra gihapon maalkansi sa imo gibayaran. Mao ni drawback sa copper lines, naay areas na incapable na jud sa mga tag.as...

Lahi ang wire gamiton which is more likely made of glass ky light man ang gamiton to carry the signal unlike with copper lines nga pure electrical. Also the the source where the wire should be...

Naa na sila testing point boss, kung pag isolate nila limpyo ra ang line and then pag connect nila padung sa sulod sa imong premise saba na, meaning naa jud problema sa sulod. Naka conduit wiring di...

If possible take some pics and send it to them. Pero bisan ma received nila, most likely dugay gihapon ma tagaan og action.

They have the capacity to close any ticket, bisan pa walay confirmation..or if naay confirmation but not thoroughly fixed through tawag basta motubag ka. Bisan noisy pa imong line once nga motubag,...

FYI lang, for those who are having any problem with your pldt line either voice or data. Pag naay mag call thru and will ask you if your line is already okay, or telling you that he/she is doing a...

For those who are curious if fiber line is already available in your area. Please try to check if you find a terminal/box similar to the pics near to your premises....

No problem Boss, share lang ko ideas kutob sa ako nasabtan.

Boss, attainable rate for me is the max capacity sa imong copper line nga maka handle ana na speed, considering the distance, quality of your line. Sorry for the confusion of attainable rate that...

Boss, the profile (attainable rate should be above 5Mbps) and the ideal speed result should not below 4.5. How much is your monthly bill? Did you avail for any PLDT telpad unit? Dugay na ni na...

Ah ok, you're under North Cebu exchange, what I meant is fault ticket number/reference number, sorry.

For those planning for an upgrade on their plan, as much as possible you have to inquire any PLDT field techs if fiber line is already available na ba in your area. I'd rather prefer fiber line than...

Wala man boss.. etry daw echange imong IP address sa computer kung asa ka mag change sa password into 192.168.1.2 (basta dili lang 1) - (kana kung wala pud ka nang change sa IP sa modem router). Then...

Ipacheck jud na og field tech sa pldt boss.