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i guess nobody is indeed perfect. hahaha..

hahahahaha.. payter. nice 1.

first timer agent.. klaro gyud naratol.. or maybe yet gituyo lng sad.

Agent: ok sir let me spell out your first name.. its Warren

W as in white..
A as in alpha..
R as in rose
R as in red
E...

ako k batchmate sa office nag blooper sd...
naa na siya call.. due to the long wait ky nag install ang user sa software.. nkatulog ang agent.

Agent : ok sir just let me know if the installation...

i recalled one call i overheard on the floor while i was on my break..
agent was bullying his seatmate who happened to be a senior.

tooot.. (phone rang)
Agent 1: bawal ang pork, bihon, beans.......

Irate demanding to speak with a native american

Agent : Opening script..
Customer : i want to speak with an american agent

Agent got irate too..

Agent : Ok sir, just redial the number and...

Agent was asking a privacy question to customer...

Agent : Can (hidden) contact you through phone, mail, or FEMALE for product updates...?
Customer : Sure. Female pls..