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"well basically im sorry"

[i]mag ka infection man sad atong lagos ani nga agent!

A CALL FROM MY TEAM MATE:

The customers balance is $ 60.25.. great valued customer.

customer:"What's the balance on my account?"

agent:" Its $600 and 25 cents maam."

customer:"...

customer paying the bill over the phone:

"can i have ur credit card sir?"

[i]good luck - nanghukhuk na! ghimong sugar dadi ang customer

customer: "i just lost my phone"

rep: "im so sorry to hear that, so where's your phone?"


[i]tala! hahaha

closing spiel sa usa ka agent na excited ug day-off:

"Thank you for calling, byers!"

[i]byers ka jan...mura ma'g chatroom...

Trainer doing a mock call on a trainee.

Trainer pretending to be the customer, on the phone: Hello??? Are you there?

Trainee: Yes ma'am, I'm there.


[i]Teleport? ikaw ba yan? hahaha

Customer called in about the bill (with the cat on the background)

Rep said: Is that your pussy mam?


- hahahaha

"while im chicking on your account, id like to know, what's you're favorite ice cream flevor?"

(on the background naghilak anak sa customer)

"ohh the baby is so cute, its crying"..


[i] unsay too niya sa anak sa iyang customer? kangaroo nga IT man jud.... hahaha

"do you want this plan effective today or immediately"

- overheard from agent

"let me go ahead and update ur billing and homing address"