May I have you name, please?
Customer: Adam
Thank you, please.
*disconnect*
Type: Posts; User: ghostie2472
May I have you name, please?
Customer: Adam
Thank you, please.
*disconnect*
This actually happened from one of my agents.
CSA: I'll spell out your user ID back to you just to make sure it's correct. D for Delta, I for India, G for.. (nakalimot sa phonetics) G for Gebra.....