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  #151  
Old 10-21-2006, 05:25 AM
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Originally Posted by boxingfan529
that's really bad. their services should be given much weight altogether for them to retain valuable customers.
right.
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  #152  
Old 10-21-2006, 05:30 AM
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Originally Posted by schatz793
Im having problems with 2 PLDT DSL line. One is smallbiz junior and the other smallbiz senior.
My location is in Sto Nino Village,Banilad, MC.

WHat I going to do now, I log all timeouts and unreachable connection to probe that we are having problems
with my connection. PLDT task force troubleshoot our line 4 times but the problem did not resolved.

I already sent notice for pre termination ang given 1 week to fixed the issue. I will not pay them and subject for
termination because they dont have a good service on our side.

thats a crap. imagine, you have two accounts from them but they are giving you a b*llsh*t service?you should be given bigger attention...what going to do now?knock them with a claw hammer.
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  #153  
Old 10-21-2006, 08:24 AM
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Is this realy a 2 years contract? I ask the one who applied for DSL and said that they did not sign any contracts for 2 years.
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  #154  
Old 10-21-2006, 09:35 AM
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Originally Posted by schatz793
Is this realy a 2 years contract? I ask the one who applied for DSL and said that they did not sign any contracts for 2 years.
didnt you read the agreement when you signed in business with them? you should.. i believe that its 1 year but guess what they mean is its because you have two accounts from them, so 1 year each of the two subcriptions. i have subscribed from them before and its 1 year lock-in. after a year experiencing b*llsh*ts from them, finally i cutted off the subscription, and took a breath til now.
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  #155  
Old 10-26-2006, 03:57 PM
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you're lucky, I'm still going through this sh*t. I have until July 2007 before I can breathe.

read...http://tim09123.blogspot.com/2006/10...with-pldt.html
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  #156  
Old 10-28-2006, 10:52 PM
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Originally Posted by teeemoy
you're lucky, I'm still going through this sh*t. I have until July 2007 before I can breathe.

read...http://tim09123.blogspot.com/2006/10...with-pldt.html
that is very bad ... i remember when i experienced that thing also but in about 1 1/2 months of very blurred technical support that was really a nightmare to me... no internet connection for month plus...whew! .. i can say they are the worst company i have ever met.
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  #157  
Old 10-29-2006, 10:59 AM
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hala mag mura d ai nang mga technical support rep sa PLDT? grabeha gud. naa nag send sa ako ug email na ni report ug down na DSL connection, na abut man noun sa murahana ang ila storia. kuyawa gud. hehehe. knsa ganahan mangau kay ako sendan sa ako email. para maka dungog sad mo sa mga Technical rep sa PLDT.hehehehe.
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  #158  
Old 10-29-2006, 08:47 PM
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Hi!

I have a PLDT MyDSL connection that is under contract for 2 years ending January 2007. For the past year i've been paying 1,995.00 or something like that. D ba 995.00 na lang ang DSL sa PLDT karon? Wala ba na sila automatic adjustment of charges?
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  #159  
Old 10-29-2006, 10:05 PM
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im a subscriber of PLDT dsl for a year now... got no problem though.
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  #160  
Old 10-30-2006, 07:00 AM
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pila d ay unta ang speed sa 1995 and sa 995 nga plan?
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  #161  
Old 10-31-2006, 01:40 PM
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Originally Posted by romil
Hi!

I have a PLDT MyDSL connection that is under contract for 2 years ending January 2007. For the past year i've been paying 1,995.00 or something like that. D ba 995.00 na lang ang DSL sa PLDT karon? Wala ba na sila automatic adjustment of charges?
supposedly, if you're under a 1995 plan, nya nag plan upgrades na na cla, ur supposed to be getting like 768kbps instead of 512kbps...

unfortunately, if they don't give you that speed upgrade, you can't do crap about it because it's on the fine print of the contract you signed...same thing happened to me...ang 2500 nga connection is already supposed to be 5mbps krn...pero ang ila hatag nko kay 768 japn...dli ko kapalag kay under contract pa man japn ko...

so....simple...i wont renew my contract.....i'll go globe...or mozcom....
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  #162  
Old 11-01-2006, 05:18 PM
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We were down since 7PM last nightbut it's up and running again though. The PLDT agents are nice and polite but they seem to not have any idea what's going on in the Installation side of the story. They kept telling me the issue was being looked at by their engineers.
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  #163  
Old 11-02-2006, 12:52 AM
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murag ang pldt agents walay earth.. i think naghandle ani call center na.
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  #164  
Old 11-02-2006, 09:53 AM
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grabe hah sad halos kada gabie mag putol2x ako line......usahay muhinay nya mupaspas nya muhinay nya mawala nasad
nya muhinay nya mawala nya muhinay nya mawala....unsa naman ni oi......
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  #165  
Old 11-02-2006, 04:30 PM
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na down jud ang ila system ganina.
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