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Mark Forums Read |
| Networking & Internet :: Networking and Internet related discussions. :: |
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#17
09-02-2006, 01:08 AM
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hi everyone, i just read this now. and would like to bring this one step higher. we are organizing all local ngo's to sign up in a general complaint form to be submitted to the dti. we have gotten the support of several major business groups in cebu but are kind of stuck in one area of the complaint. the content of the complaint. in simple, we are frustrated with the service but can't find the words to put into writing. it has to be done in an elegant and nice sounding way.... sounds funny but we are talking about serious biz groups. im not kidding! send me a personal message if you have a suggestion. i will personally vouch that the complaint will reach the dti head for region 7. the complaint is general and not just globe. addressed to all ISP's advertising false bandwidth speeds and the notorious fine print.
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#19
09-02-2006, 03:47 PM
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we already discussed using the word false advertising but its "technically" not. you have to read the fine print. however, it is misleading. but then again, misleading is almost equivalent to "lie" but, almost is also not equivalent.
the complaint has to be technical and not just a frustrated cry from a user. that's why we need your help to put it to words of substance that just doesnt bash at them, but rather tells them that this is wrong. |
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#20
09-02-2006, 08:52 PM
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Lets take an example of a 512kbps promo pakage by globe today, as advertized 512kbps by their website, if we take a test on quality data centers for maximum accuracy. I'm 100% that the promise speed will fail on accuracy, not bec the data center lack accuracy, not bec the advertizement is just misleading, its bec. everthing is just a lie.
I will elaborate more about this so called "False Advertizement", look at this words posted on their website. >>>>>>>>>>>>> Libreng 1 year Globelines sa Globe Broadband Author: admin Publish Date: 2006-08-22 Sa Globe Broadband, enjoy ang real time connection, faster online gaming at clearer video calling. For only P995 per month, mag-surf nonstop at 512 kbps. Isa na ito na ang pinakamabilis at pinakamurang broadband package ngayon. Plus, may Customer Care 24 hours a day, 7 days a week. Ito ang Buhay Broadband, hatid sa inyo ng Globe Broadband. Subscribe today and enjoy one year free Globelines landline monthly service fee. Promo good until September 30, 2006. Per DTI-NCR Permit No. 2924, series of 2006. >>>>>>>>>> Globeline Promo Link: http://www.globelines.com.ph/PromosArticle.php?id=16 Gi sulti diha nga real time connection, faster online gaming at clear vedeo, mag-surf nonstop at 512 kbps but what happen now is we always have everyday disconnections, not once not twice but many, if we test the speed to their very own globequest utilities the result is not what they have promised, samot na ug sa uban nga speed test through the data centers abroad wala gihapoy ayo. Unya dia pay lain "Plus, may Customer Care 24 hours a day, 7 days a week" tinoud kaha ni? ussually raba ug mag tukartukar naning sakit sa ilang gi ingon nga "pinakamabilis at pinakamurang broadband package ngayon" mo bc dayon nag maayo ang CS nila, dugay kaayo kag ma serve mag hulat kag dugay, murag gahulat kag wala, as in maminhod gyud imong kamot ug dunggan ug hinowat. Unya ug naay time nga maka estoraya na nimo ang tech nila, pangetaan pakag sayup nga unta naa man nila ang sayup kay molabay ang pipila ka adlaw bisan wla koy gibuhat ma ok raman sad, konohay ang lan card luag, unsaon pagka loag mga built-in man ang akong lan sa motherboard, usapa na ninyo, ug mag ping kag 127.0.0.1 wala my request timeout ok man, ug basin ibalhin pa ug newly both PC newly installed OS hinay gyud gihapon ang speed dili nila mahatag ng 512kbps nila. Unya akong gipangutana ang tech ug wala bay problem ni occur in my area in the past days, like disconnections, drop down sa speed, ang tubag NO gyud kono dako kaayong NO. Unya akong gisulti-an dili ko ugok aning computers, ang among silingan nga my home pakage down whole day yesterday, ang usa pud nako ka silingan nga my internet cafe close sila kay down ilang internet, ug ako pud gahapon ako pud ng na experience, Hibaw mo unsay tubang, browsing problem ra kono to, NO gihapon iyang tubag pero my browsing proble lng kuno, ang na hitabo dili sila mo ang-kon nga naa, bisan kompermado na sa 3 ka subscriber nila nga my bulok nga na hitabo, wala gyuy ayo, ang maayo ra ana nila ang mag buhat anang mga scipted nilang mga panutana ug pangelad. Ug ako mo complain aning performance nila, wala may pulos kay sama ra unya ako sa usa ka hulmigas nga ni paak sa usa ka elepante, brad ckice168 ikaw ra gyud pag asa ani brad  This is not a frustrated cry, if only na record ang conversation with the tech, pwede unta nato upa burn ug ipatakatag as "Hello Tech Tape". about the speed test many of us can provide awsome test at any time any day to prove that thier DSL service realy S*cks |
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#22
09-12-2006, 01:00 PM
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ang nakabati man gud ani kay we are paying og dako na fee and grabe bya sila maningil ha!!! if u cant pay sa deadline, disconnect dayon after pila ka days, mora tag gi.buang ani!!! pldt sucks!!!!!!
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#23
09-18-2006, 10:54 PM
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dugay kau gi taud sa PLDT among DSL almost a month.. nawagtang pa gyud an papel nga gi signan namo.. all features like ndd, idd, call waiting was cut.. pero for 3 days na na taud na gyud ok man ang connection.. ambot lang pud sa ilang customer service ani..
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#24
09-19-2006, 04:17 AM
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ako almost 1 month ko walay internet sa GLOBE....*sigh* bati sad ang globe...parihas walay mapili...pero karon ra gi ayo sa globe taga adlaw ko manawag....nya dugay kaayo nila gi lihok..
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#25
09-19-2006, 08:27 PM
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/signed
im paying 2500 per month and i get 600-700kbps.. other are paying 1995 for 1.2MBps... and all the people i PLDT had to say was "SIR, i change nlng inyu plan sir, we cant do anything about the speed coz karaan inyu plan".... this is some serious BS really... i have been with PLDT for 1yr and a half and this is how they repay their loyal costumers  "daan mana inyu plan sir"count me in.. |
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#26
09-26-2006, 10:00 PM
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MAo nay nkabaho ug tae nila boang na sila ni apply taod2 lng sa PLDT ky 512 nka advertize mn pg check nko sa speed 384 sus dli mn ta ko kbw mamalikas oi pro na WTF
IN general lng noh wla juy ayo systema dri pilipinas puro corrupt mismo sa bussiness corrupt sa goberno corrupt ghapon sa skwelahn corrupt ghapon HALA mag ngorakot nko hahahahaha |
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#27
09-28-2006, 03:03 PM
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#28
10-01-2006, 05:07 PM
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bitw cge lng na sila dwat limpyo painit sa ilang mga lobot howat sa kwrta moabot wla jd tay mahimo ani kundi bayad cge nila
myta naay moabot na internet provider na bag o oi na mas mo labaw sa PLDT with good service<kung moputi na ang uwak> ahaha |
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#29
10-01-2006, 08:32 PM
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They trick me with the pldt and smart promo!!! They didnt even bother to advertise it that it has already been stop(if they advertised it then it was so short that i didnt know the promo has been stop!!!) i end up paying a whooping amount of P8,000 in a month's bill!!! i complain about it and write it on paper... all i received was a call saying sorry because...blah3x this and blah3x that! PLDT, kiss my a*s.... Count me in! |
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