Smart is still not following the NTC longer load validity so what I did is do a prank call to they're Customer Service.
Me: Hi Good evening Im one of the NTC representative and we are doing a survey to all Telcos regarding the validity of prepaid load. Just to let you know this call is recorded.
Agent: Yes good evening sir.
Me: Are you aware of the longer load validity.
Agent: (Dugay naka tubag, then gi hold ko kariyo) We are aware of the NTC rules on Prepaid load and we are currently studying on the NTC proposed load validity.
Me: Did you just say proposed? The rules on longer prepaid load validity is already signed by the Senate.
Agent: Im sorry sir. (Silent background, i think naka mute ang phone)
Me: Listen, can I get your name please? We will call back tomorrow for another survey.
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